Author: Stuart Crawford

There’s no shortage of useful features on your iPhone, but just because there are so many doesn’t mean you’re utilizing your smartphone to its fullest. The iPhones and iPads of yore were good for little more than making calls, taking photos, and browsing the internet. However, today’s iOS capabilities have improved over time. With each new iPhone model comes a range of cool new features to play with. Since last year, these new features include the ability to record your screen, leaving many iPhone users to wonder how they ever did without.

Tell A Story with Smartphone Video

The Screen Record feature is improving the iPhone experience for users everywhere, especially in a world where a video is the weapon of choice for storytelling. There are a number of reasons why you may want to capture what’s going on with your screen. These reasons range from social and fun to professional.

Many people are visual learners, and explaining step-by-step instructions to someone is much more difficult than just showing them. From sharing footage of your own gameplay, to walking a friend through the steps of how to use certain features on their own phone, the ability to easily capture and share video on your screen is one you don’t want to skip out on, especially if you’re hoping to squeeze every ounce of use out of your iPhone.

Screen Recording, in a nutshell, allows you to capture what’s happening on your screen at any given time. The best part? You don’t even need a third-party app to make it happen. While, technically, the ability to record what’s on your screen has long been available to iPhone users, to do so was no easy feat.

Before the screen record feature made its way into iPhones, users were forced to go through the motions of opening up QuickTime Player and performing several steps to get the goods. Quick and efficient the process was not. Now the screen recording feature is built right into your iOS, allowing you to record your screen or capture individual screenshots with just a few taps.

How To Access Your Phone’s Screen Recording Feature

Your recent model iPhone’s screen recording feature is relatively simple to operate, but there are a few things you may need to do in order to activate it. Devices like the iPhone 8, 8 Plus and, X should already contain the screen recording feature in your control center, but if not, you can easily make it so. To quickly access the tool on one of the aforementioned devices, swipe up from your phone’s home screen and press the bottom-left button.

If your screen recording tool isn’t already in your Control Center, then before you can begin screen recording, you’ll need to fix that in your settings. Go to your iPhone’s Control Center settings and turn on “Access Within Apps.” Go to Customize Controls, and in the More Controls section, add Screen Recording to your Control Center by tapping the green button. This will ensure the feature is ready to go to your Control Center for easy access.

Once your screen shows what you want to start recording, bring up the Control Center using 3D Touch and hit the Screen Recording icon. With this, you’ll be able to manage your audio with the Microphone icon. Once you’re ready to start recording, tap the Start Recording option, which will prompt a countdown. You’re now set to record, and even narrate if you wish, which comes in particularly handy for guides and tutorials. While you’re recording, you’ll see a blue bar at the top.

If you’re ready to stop recording, tap the red icon on your upper-left corner. Once you’re ready to view your screen recording, simply go to the correct folder, locate the file, and hit Play. It’s really that easy.

Editing Your New Video

Recording and sharing your video is simple enough, but you may need to make a few edits, depending on what your video will be used for. After you’re done recording, you’ll be able to do cool things like edit and make annotations when you download a free app, like Record It.

Initially, your video will show any and all actions you take once you hit record, such as starting and stopping the recording. To edit these out, simply click the top right button to edit your video, then trim out the extras by dragging the handles at the bottom of your screen and creating new start and end points for your video. Click done, and that’s all there is to it.

Wrap Up

It’s no surprise that your iPhone and iPad are full of potential. The Screen Record option is just one of the many tools at your disposal. Learning to use its wide range of features will help you get the most bang for your buck, and simplify your life just the way Apple intended.

Productivity is a major source of contention across offices everywhere. In today’s workplaces, distractions abound. While there are the typical culprits of reduced productivity, such as cell phone usage and office banter, there are other factors that can wreak havoc in even the most organized office environments, like IT issues.

Determining which issues are responsible for lower levels of productivity will help you come up with a clear game plan to get production back on track, although the answer isn’t always a simple one.

What Are Some Common Causes of Reduced Productivity?

A recent poll by CareerBuilder surveyed over 3,000 workers and 2,000 hiring managers to get to the root of significant drops in productivity. The survey concluded that 50% of employers say cell phone use is one of the biggest reasons for lack of productivity. Behind this came office gossip, which accounted for 42%, and unnecessary internet use with 39%.

Most surprisingly, however, it was discovered that the average U.S. worker wastes up to 22 minutes per day dealing with tech issues in the workplace. It may seem like a low figure, but combined, this can equal up to 95 hours per year — the equivalent of about two weeks of work! It’s then understandable why a growing number of organizations are seeking out new ways to deal with their dreaded IT issues.

What Can Companies Do To Help With IT Issues?

Aside from implementing productive-centered technology, or spending time in learning time management techniques, there are other ways to ensure your company’s workers are utilizing their time for maximum productivity. This includes cutting down on anything that unnecessarily eats at your workers’ day, such as IT issues.

Tech issues are no fun for anyone, but they can be particularly frustrating for workers on tight deadlines. The same is true for managers who have seen first-hand the amount of time and money it can take to resolve these kinds of issues.

IT issues can range from inconvenient to serious. Here are some helpful tips that can help your organization cut back on productivity issues caused by pesky tech mishaps.

Conduct Training Sessions

IT issues in the workplace can arise from a variety of factors, many of which are beyond workers’ control. It has been found, though, that some older workers have difficulty understanding certain programs or coming up with a fix for simple computer issues. To alleviate this, it would do employers well to host informative training sessions that can help bridge the gap between the older generation and a new generation of technology. These sessions don’t have to be time-intensive, nor do they have to cover complex issues. An informative session can be as simple as teaching workers how to troubleshoot printing issues or going through quick fixes for internet outages.

Promptly Report Issues

IT issues can be more than just an inconvenience. The severe ones can seriously impact workers’ abilities to perform their job duties, which is stressful for everyone involved. But for productivity’s sake, it’s important to create an office culture in which workers feel comfortable expressing issues once they arise. By encouraging your employees to report technical issues right away, you’ll ensure no time is wasted in coming up with a solution. Additionally, there should always be a clear point of contact for employees struggling with issues. This will cut down on any confusion in regard to who or what organization can help with a fix.

Replace Outdated Equipment

While it may not always seem cost-efficient to do so, replacing outdated equipment is important if you’re hoping to save time with IT issues in the long run. Although much of today’s modern machinery is designed to withstand the years, older models can present quite the problem in today’s offices. If possible, try to replace outdated equipment.

Hire Skilled Professionals

While it can be tempting to attempt to tackle issues on your own, in many cases, it’s best to leave them to the professionals. You could inadvertently cause more serious issues with your tinkering. Investing in a skilled IT professional can save you time, money, and a world of frustration down the line.

Not only should companies hire IT professionals to fix tech issues, but they should also encourage them to share their knowledge about how to prevent such problems in the future. There are tech skill assessments that managers can perform during pre-employment to ensure employees are prepared to tackle issues that may arise. If you are working in a tech-heavy industry with complex equipment, it may be wise to implement a proper screening strategy to minimize the amount of unqualified employees.

Wrap Up

Together, these small steps can make a big impact in how your company’s workers address issues in their daily work lives. By enforcing good IT habits among your office staff, you’ll pave the way for enhanced productivity that can only improve your organization’s bottom line.

 

Windows 7 and Windows 8.1 users may be in for a surprise, as Microsoft plans to end forum support for these older systems. Some Microsoft users have reacted very negatively, citing Microsoft’s earlier promise to support Windows 8.1 until 2023 and Windows 7 until 2020. Considering that Windows 7 remains Microsoft’s most widely used operating system at this time, this type of backlash is not surprising.

If you are still using either of these operating systems (including one of the many variants of Windows 8.1), you need to be aware of what the end of forum support signifies and what will likely follow.

Operating Systems and Major Software Impacted by Latest Announcement

The latest announcement regarding an end to official Microsoft forum support for certain products came July 9, 2018, and includes a variety of Microsoft software and platforms, including the following:

• Windows 7
• Windows 8.1, and Windows 8.1 RT
• Windows Surface Pro, Surface Pro 2, and Surface RT, and Surface 2
• Internet Explorer 10
• Microsoft Security Essentials
• Office 2010 and 2013

Other products, such as Zune and Microsoft Band, are also affected by this announcement. The negative responses from Microsoft users have primarily involved Windows 7 and, to a much lesser degree, Windows 8.1. No doubt there are some users of the older versions of Office that are also disturbed. The distress is not so much about ending forum support, as important as that it is, but what is implied by this action.

Other Types of Support

There are different types of support provided by Microsoft, including mainstream and extended support. For the Windows 7 and 8.1 operating systems, mainstream support includes both security and non-security updates. When mainstream support ends, the non-security updates end as well. Extended support continues for a period of time even after mainstream support has ended. It still includes security updates but non-security updates are only available with Extended Hotfix Support and are not available at all for desktop products.

There will be no further improvements or upgrades made to the operating system, including those that would aid incompatibility with newer hardware. Mainstream support is ending for the Windows 8.1 variants, and while users can expect security updates to continue until 2023, there will be no further improvements to the software itself.

What Ending Forum Support Means

When Microsoft states that it is ending forum support for a product, it means that when users post questions on community forums for the product in question, they will not receive an answer from a Microsoft agent. There will be no proactive reviews, answer marking, or monitoring of questions by official Microsoft employees for these forums, which include Windows 8.1 and Windows 7 as of July 2018.

The forums will not be shut down, however, and users are perfectly free to communicate and help each other with product issues using the forums. In addition, they will still be moderated by Microsoft employees to make sure that users have a safe and pleasant experience, but they are no longer to be considered a timely or official source of assistance with issues for the products involved.

What Happens Next?

Every Microsoft product, including operating systems, have a well-defined lifecycle. Windows 7 and 8.1 fall under a fixed policy which prescribes the end of mainstream support followed by the end of extended support. Windows 7, Service Pack 1, mainstream support ended in 2017 and its extended support will end in 2020. For Windows 8.1, mainstream support ended in January 2018 and its extended support is scheduled to end in 2023.

What Does Sunset Mean For A Software Product?

Once a product has reached the end of its lifecycle, it is designated as being in the “sunset” stage of its life. After an operating system has reached sunset, it becomes a serious security risk because there will be no further security updates to prevent it from being exploited by malicious agents. Withdrawal of forum support, and the impending end of mainstream and extended support, signifies that a product will be facing sunset within a matter of years. In the case of Windows 7, this process has already begun.

Advice for Those Running Windows 7 or 8.1

Anyone running an operating system that is about to be sunset should seriously consider upgrading to a newer operating system. If an outdated operating system continues to be used, there will be degradation in performance. Along with that, users will experience more and more compatibility problems with newer software and hardware. Of course, the most serious issue is security. Using an older software product can lead to serious security problems. Hackers will exploit these vulnerabilities.

Conclusion

By ending forum support for some of its operating systems and products, Microsoft is signaling to users that it is time to consider upgrading. No one likes change, and yet it is inevitable for software programs. While many users do not appreciate being pressured like this, Microsoft has a vested interest in the compatibility, performance, and security of their software. But they simply can’t offer support forever on all products. Therefore, it might be time to consider transitioning to a newer version.

The United States is in the process of leveling tariffs against China, and those tariffs are going to impact the cost of electronics, either directly or indirectly. A good understanding of how these tariffs will affect the cost of computers and networking technology, including items such as laptops, servers, and routers, is vital. However, there is confusion about exactly what types of products the tariffs will apply to, how prices can be expected to change, and what the best course of action is for those in the market for innovative technology.

Background On The Latest Tariffs

The Trump Administration leveled a 25% tariff on over $50 billion in high-tech Chinese exports and 800 products, including technology solutions, on June 15th, 2018.  The target of these tariffs is products that are a part of China’s “Made in China 2025” plan.

The “Made in China 2025” plan is a comprehensive strategy to upgrade Chinese industry and enable it to focus more on value-added sectors so that China can more quickly move toward profitable industries. Even though China is currently the world’s second-largest economy, it is still considered a developing country. China’s plan would make the nation far more competitive with the United States.

Targeting the industries highlighted in the “Made in China 2025” plan will impact information and communication technology, robotics, and automobiles, but will not directly impact smartphones or televisions. The effectiveness of the tariffs leveled against these industries in China is still being debated. However, that is not the end of the tariff issue.

On July 10th, a 10% tariff on $200 billion in Chinese-made products was announced and is set to be imposed by August 30th this year. The 10% tariff includes electronics and is poised to significantly affect the prices of information technology infrastructures here in the United States. This round of tariffs will include the building blocks of products such as laptops and modems, which can affect American-manufactured items that use Chinese parts.

The reason for these tariffs, according to President Trump, is to help reduce our current trade deficit with China, which hit an all-time high of $375 billion in 2017.  President Xi Jinping of China has threatened retaliation, which the Trump Administration warned could result in even more tariffs.

Expected Impact On Technology

Tariffs on electronics could directly impact what consumers pay for laptops, tablets, desktops, printers, copiers, network routers, modems, monitors, and more. As of right now, the expected change in prices for electronics is around 15%. If a Chinese manufactured laptop currently costs $1,200, then the price could easily reach $1,380 if not more. If a 25% percent tariff is imposed at the end of August, that $1,200 laptop would be $1,500 or more. Such price increases could quickly drive brands like Lenovo, which is manufactured in China and is the world’s second-largest maker of PCs, right out of the market.

Also included are printer and copy machine components, lithium batteries, electrical equipment, and imaging and navigational equipment. Electronic components that make up much of modern technology are also a target. These components include copper wire, resistors, capacitors, printed circuit boards, flat panel displays, LEDs, and rechargeable batteries.

If there is a tariff on semiconductors, laptop prices alone could rise by an additional 3%.  Even the cost of motor parts and screws could be affected by the round of tariffs due to be imposed at the end of August. This means that electronics that are not made in China but use Chinese parts could also see a significant increase in manufacturing costs.

Those higher costs will eventually be passed on to the consumer in the form of higher prices. The tariffs on such components can also cause a reduction in supply as manufacturers scramble to find non-Chinese suppliers. If supply is impacted, then prices are likely to rise. Moreover, the lists of items are still being developed.

Consumer Course of Action

The additional tariffs, which are still being developed and could change for the better, will go into effect on August 30th. The immediate effect of the combined tariffs is not known, but the wisest course of action would be for IT departments and companies to complete their technology purchases before that date if at all possible. If not possible, then additional funds may be required to budget for future networking and IT technology purchases.

Conclusion

While exactly what items will be subject to tariffs remains in flux, the price of critical items such as laptops, routers, and printers is still expected to rise by about 15%, if not more. Not only are imports such as computers, tablets, and monitors affected, but individual parts for manufacturing them are also in the crosshairs of current tariff plans.  If your company is looking to purchase electronics or planning to upgrade networking equipment, this should be done before the additional August 30th tariffs are enacted.

An IT manager’s work can be difficult at times. This is mostly because of the ever-dynamic nature of technology. There is always something new and better being developed every day. It is the work of the IT manager to know the best technology to use, one that functions on a 24-hour basis and also one that’s easy to manage by the employees. He must ensure that his employer stays current on the specific technology that delivers the desired results.

Change is a good thing, but not when it concerns IT managers. They are usually cautious of introducing changes that might cause chaos. So then how will they be able to overcome their fears and embrace change that will improve their employees’ working environment? Here are some useful steps to help IT managers improve their workplace, maintain modern standards, and give all employees a better work experience.

Introduce a Digital Task Force

This can be done through the labor model which gives employees the flexibility and freedom to work from just about anywhere. This, of course, depends on the specific tasks and what projects employees must get done each day. The only problem is that different employees have different preferences. Some prefer more advanced technologies because that is what they are accustomed to in their personal lives. Others would like to work with old-fashioned systems. This only makes it harder for IT supervisors to find solutions that work for everyone.

Using one software package in the workplace is no longer effective. The IT department should work alongside departmental heads in order to manage ever-changing demands in the digital workplace. They should work through and adopt technology that will boost employee productivity. Technology must be user friendly as well.

Combat Resistance

This is an obvious challenge because it is not easy to introduce something new and then get 100% acceptance. Some employees will still try to resist the changes, not because it isn’t beneficial, but because of the fear that they might not be able to master the new technology. The best way to deal with resistance is to get the employees involved right from the start, way before the organization makes an investment in the new technology.

Communication is also an essential part of the whole process. Discuss the advantages of the new technology and the positive impact it will have on them and how it will improve their work place in terms of productivity. Ask for feedback. Look to department supervisors to provide reports when they encounter any problem.

Security

Keeping a system secure is not an easy task, especially with the increased reports of data breaches. Limiting the access points to sensitive data is one way of ensuring that your system is protected. The employees should be made to understand the need to balance between easy access and the data breach threats. They should also be taken through an awareness training touching on accidental exposure, insider theft, phishing emails, and attacks like ransomware and malware. These coupled with other training will ensure that there is better service delivery and that necessary security measures are in place.

Systematically Deal with the Tech Stack

Tech stack is the overwhelming number of applications or software that are no longer useful but still remain installed in a computer system. There are always new upgrades made, but rarely does anyone follow-up and get rid of the software that is outdated. These software programs could be used as the backdoor entrance for cyber thieves. IT managers should always ensure that these “doors” are closed and locked.

There should be constant communications between the chief technology officers and the department’s chief information officers with a view to streamline the sharing of data and information on cloud-based platforms. The Cloud ensures that users are able to access documents, make edits to them and any changes are automatically updated ensuring accuracy across the board.

Show Your Importance

Today, software updates are easy to do since more technology is moving to cloud. Even with that, the IT manager still needs to ensure that new software is beneficial to the users and that it is a worthwhile investment. A lot of research should be conducted to ensure that the new technology is yielding the desired results.

Wrap Up

When it comes to the introduction of new technology in the workplace, IT managers should treat this like a team effort long before it is introduced. Throughout the necessary training for employees, to the follow-up process once the technology is in place, everyone needs to be included. A savvy IT leader will take strategic moves to make changing over to newer systems a positive process for everyone.

Studies conducted by CareerBuilder Harris Poll in the US showed that at least 22 minutes a day are wasted by an average worker dealing with IT-related issues. According to the poll, the leading cause of time wasted in the workplace is related to cell phone use, which ranked the highest at 50%, gossip which followed at 42%, and closely behind was internet use at 39%. This article will briefly outline how companies can work through IT issues so that they can save on time. And time is money.

How Much Time Is 22 minutes Really?

Going by the average time in a 40-hour workweek, 22 minutes a day is close to two hours of work time lost each week. Imagine what that equals for a full year or 52 weeks. It comes out to be over 95 hours per year. When translated into days, that is close to two weeks spent dealing with IT-related problems.

What Are These IT Issues At The Work Place?

Some of the IT-related issues are technical in nature and they include:

• Software malfunctions
• Freezing computers
• Scanner or printer issues
• Old computer systems
• Annoying pop-ups
• Internet traffic delays

These are just a few of the issues that cause frustration for employees. If not handled well, they can lead to time wasted and low productivity, not to mention grumpy employees.

What Is The Solution To The IT-Related Problems?

Companies should have a help desk where employees can go and report IT issues as soon as they occur so that they can be resolved in the earliest instance. This is to ensure that a problem is resolved before it escalates, thus saving time for everyone.

Apart from fixing the problem, IT staff should be encouraged by the employer to share tips on preventive measures to similar problems to avoid them from recurring. Educating employees is always a good idea. It’s cost-effective and just makes sense.

Companies should also invest in modern technical equipment. This way, computer systems, and networks are easier to maintain, less problematic, and also ensure efficient work delivery.  Companies should confirm that the IT staff is well skilled. Hire trainers or allow employees to enroll in various training programs so they can learn all about the changing trends in technology.

Technology is meant to save time and make work more efficient, but when it decides to act up, it can actually cause headaches. Lack of knowledge is another major cause of employees wasting too much time on simple things that can be avoided in the first place. Whoever provides your IT services should have an in-house department or a third-party firm hired to conduct regular training for employees. They should be performing regular maintenance and upgrades to all systems. Training the employees regularly or after installing a new system can make a big difference when it comes to saving time-related to IT issues.

Training employees might not be the first solution a company thinks of but it’s often the most cost-effective way to avoid wasting valuable time. Of course, it can help to hire savvy employees with proficient computer skills. But even if they know how to fix common IT issues, you don’t want a bunch of amateurs working on your valuable software and hardware systems. When the same IT guy does all your upgrades and maintenance, he becomes familiar with your business. This is where you’ll get the best return on your IT investment.

The IT department in an organization should ensure that regular updates are installed to prevent cyber-attacks. Outdated software can malfunction, thus slowing down work efficiency and delivery. This is also a major gateway for cyber thieves to enter your system and take it down.

Wrap Up

The best way to resolve IT-related issues is to treat the problem as a team effort. The stakeholders, such as heads of departments, should be well aware of the necessary steps to be taken to protect your data and keep all systems running smoothly.

The secret to avoiding costly IT errors is to detect an issue and have it attended to as soon as possible, so it doesn’t grow into a bigger problem. Communication is also very important. Make sure employees are aware of how to handle IT problems. Teach them to report these issues right away. Help them do their jobs better with good cybersecurity training. At the end of it all, employee productivity is the ultimate goal. This will improve your bottom line and make sure your staff is happy and productive.

Almost every single PC is hosted on some server or online platform such as the cloud. It’s hard to use a computer without uploading and downloading data. But this can open the door to malware. It is alarming to know that someone might infiltrate your system and access personal data or sensitive information and then use it against you. The truth is, we cannot avoid the internet these days. So then, what can we do to ensure that our systems are secure? This article will outline some of the simple things we can do to ensure that we do not fall victim to ransomware and virus attacks.

Test Your Settings

This is the very first step and it will show you how vulnerable your computer system is. Most hackers target weak anti-virus or even disabled passwords by using software such as the Microsoft Baseline Security Analyzer. This program allows you to easily detect the status of your passwords. Other important things to test for include your account settings. This includes such things as how many administrators can access your computer and what automatic updates are activated on your computer.

Create Secure Passwords

When creating online accounts, always use the two-step verification option. It works in a way that, whenever you log into an account, it will automatically send a unique code to your personal device, such as a cell phone. You are then required to enter this verification code into the account within a specified time before it expires. This adds an extra layer of security. Since the verification code expires after a few minutes, that prevents someone from using it later.

Update Your Operating System

It is always recommended that you acquire and install the latest version of your operating system because it is more secure. Hackers are developing better and more powerful viruses and malware. Most computer operating system companies such as Apple and Microsoft are trying to improve their features so they are better and more secure. All you have to do is turn on the automatic updates feature for your operating system and each time there is an update, it is installed automatically to your system. Gone are the days when you have to buy and install new updates from a CD. The Internet makes everything much easier.

Install Software From Trusted Sources

Most browsers will inform you if the software you are about to install is from an unknown source. Take these warnings seriously. Do a separate search online to determine whether the company is trustworthy before downloading their program. There could be a virus hiding in the program and once it gets into your computer system, it will corrupt your files. At the very least, some of these software programs will download annoying pop-ups and adware that will drive you crazy.

Install Reliable Anti-Virus

Always ensure that your anti-virus is up to date. It should have the ability to scan both online and offline materials, as well as external resources such as flash drives. Update your anti-virus regularly. Some may even require you to pay regular subscriptions in order to update them. If you use an expired antivirus, it will not work effectively. Schedule your scans so they are automatic. This will be done in the background so it doesn’t disrupt your work.

Activate Your Firewall

Some operating systems such as Windows and iOS come with installed firewall programs. Be sure that yours is activated properly. A good firewall can be a strong line of defense against hackers. A firewall works in a way that it hides your computer when online from unwanted attention. It also controls access to your computer’s network.

Look Out For Phishing Emails

Phishing scams are the number one way hackers break into your computer files. You will get an email that looks like it’s genuine. It will include a link to click on. It may look and seem very authentic. This is how hackers infiltrate your system and introduce malware into your system. Your email’s spam filter should be able to detect this, but if you are not cautious and you click the link, you might be in real trouble.

Delete Files Permanently

If you have been working on sensitive information and you no longer need it, ensure that you have permanently deleted these files from your hard drive. It is still possible for someone to retrieve the file, even days after deleting it. But it does take special software and skills to do this. Permanently deleting sensitive files you no longer use can protect you against losing important information.

Wrap Up

When it comes to technology, you should never let down your guard. Technology is a dynamic field. It changes all the time. You must stay vigilant and up to date with all the latest tools and know-how to protect your data properly.