Are you ready for the New IOS? Here’s How to find out.

IOS 13

Are you excited about all the new iOS 13 features like Swipe to Type and Improved Dark Mode? Before you install, make sure your device is ready for iOS 13.  

So maybe you’re not ready to pounce on a $1,099 iPhone Pro Max. But you do want the new iOS 13 features. It’s time for a major iOS update. But before you hit “update now”, make sure you’re ready for iOS 13 to ensure a smooth update process. Preparing for iOS 13 isn’t complicated. Just follow these simple steps. But first, what’s new in iOS 13?

What’s New in iOS 13?

Haven’t updated to iOS 13 yet? You have some great new iOS 13 features to look forward to like:

  • Dark Mode – With all the discussion about blue light and the sleep-cycle-impact of viewing a device too close to bedtime, Apple recently released dark mode that eliminates the harsh white light on your screen, replacing it with a dark backlight. In addition, many will find reading on a dark background easier and you’ll experience less eye strain in general.
  • Swipe to Type – Apple is finally catching up on this one. This has been a feature on Android for 10 years. But we all know Apple is never one to follow. This feature may take some time to learn but can save time. It allows you to swipe rather than “press” letters to type. But don’t worry, you’ll have options until you’re ready to relearn typing.
  • Updated Apps – You’ll also see some great smaller updates to apps like Reminders, Maps, Photos and more
  • New Voice for Siri – Apple chose Siri’s original voice after extensive testing. People found in calming and reassuring. But it’s time for a change. Now, instead of a computer-generated voice, “Siri” will respond with actual audio from voice actors. Because the voice is now “Human”, you’re less likely to encounter those funny pronunciations that become tell-tale signs that we’re not hearing a human talking. As AI technology advances, we can certainly expect computer-generated voices to get the nuances of human language right. But for now, it seems, human is the way to go.
  • Privacy and Security – Privacy and security continue to be a top concern for Apple. So you’ll see several behind-the-scenes and in the foreground features that make you safer.
  • iPad iOS – For the first time, Apple’s also releasing an iOS specifically for iPad to enhance use. One of the long-awaited features is “slide and split” that will improve your ability to view and work in two web pages or apps with both viewable on the screen at once. Most of us in business who use iPads know how important this feature is and how frustrating and productivity-killing it can be with split screen is either unavailable or doesn’t work well on a device. So this is great news. In addition, they’re adding a full page markup for iPad and more.

Now, on to preparing for iOS 13.

1. Ask: Is My Device Eligible for the iOS 13

The first step to getting ready for iOS 13 is to check to see if your apple device is compatible. And if it isn’t, these new iOS 13 features, in addition to many of the newer capabilities on iPhone X series or the newly released iPhone 11, may finally convince you that it’s time to upgrade to a new model.

In order to enjoy these new updates you’ll need:

  • iPhone 6S, 6S Plus, or later
  • iPad Air 2 and iPad Mini, or later

These came out around 2015. If you have a 6S, etc, this gives us a good idea about which devices will be compatible with future major updates and you may want to consider upgrading in the next year so that you’re ready for the next iOS. Technology changes fast and often you don’t know what you’re missing out on.

2. Delete Apps You Don’t Use

Updating your iOS is a great time to cut the fat. So delete apps you rarely use.

Remember, they’re still yours. And you can download them for free again if you need them later.

Feeling overwhelmed by the amount of junk on your device? Follow the steps to find out what you’re not using.

  1. Go to Settings.
  2. Click iPhone storage.
  3. See when you used each application last.
  4. Click on the oldest ones and delete.

3. Make Sure iCloud Backup Is On

Finally, don’t make the mistake of not backing up your phone before an update. You could lose everything, including spreadsheets, files, photos and more.

  1. Go to Settings.
  2. Click your name at the top.
  3. Visit iCloud.
  4. Scroll down and make sure it’s “on”.

If it was off, wait several hours to install the update. Ideally, wait 24 hours to be sure. This gives the Cloud an opportunity to backup your device so that when you upgrade everything is there.

IOS 13

Is Your Business Prepared to Take Action to Upgrade Windows OS Before January 2020?

Windows 7 End of Support

Is your business still using Windows 7? If so, it’s time to take serious action to upgrade to Windows 10 before the service cycle ends for this popular platform.  

Very early in 2020, there’s a situation occurring that has the potential to affect thousands of businesses across the US. No, it’s not a direct cybersecurity attack from a known threat vector. Instead, it’s the end of the functional lifecycle of one of business’s most beloved operating systems: Windows 7. While some businesses have been in denial that they needed to upgrade, it’s not unusual for small to mid-size businesses to still be running Windows 7 even with the deadline looming only a few months away. For the past 10 years, Windows 7 has provided a secure and stable OS for business, but regular patches and security upgrades will no longer be released for Windows 7 past January 2020 — leaving your computers open to the dangers of cyberattacks.

Don’t Put Your Business at RIsk

Hackers have been watching Windows 7 more closely as it nears the end of its lifecycle, looking for vulnerabilities that can be quickly exploited once maintenance has expired for the platform. While Windows upgrades are delivered every few years, they have a general window of a useful lifetime of 10 years. After that period, Microsoft eliminates free support and provides only very limited paid support options for your business. It’s not unusual for businesses to skip upgrading their operating systems and still be on a Windows 7 platform. As of 2019, there are still approximately 36% of computers accessing the internet from a device running Windows 7.

Steps You Can Take to Avoid the Impending January 2020 Deadline

Depending on the size of your business and how many computers are utilizing the Windows 7 operating system, there are a variety of options for upgrade. You can install updates on individual computers manually, and there are a few options for getting access to a free upgrade version of Windows 10. Unfortunately, you might find that your computers are not quite fast enough or new enough to handle an in-place upgrade and you might need to either purchase new machines or make adjustments to your current business machines to get them ready. Windows 10 has different operating system requirements than Windows 7 or even Windows 8, and might place too heavy of a load on older machines.

Don’t wait any longer to upgrade to the latest and most stable version of Windows operating system: Windows 10. With only a few months left before the end of the full maintenance cycle, Windows 7 is quickly becoming one of the most dangerous items in your technology landscape, a problem that can be quickly rectified by working with your local trusted technology solutions provider to create an upgrade schedule. If you aren’t comfortable upgrading directly in the few months that are left to your business, there are plenty of options for short-term maintenance that your proactive IT partner can help you explore.

Top Reasons to Jumpstart Your Business’s Paperless Initiative

Paperless Society

Jumpstart Your Business’s Paperless Initiative

Want to “go paperless” with your company? See the many benefits of paperless business and learn how to jumpstart this initiative for effective results.  

Paperless Society

Many businesses toy around with the idea of “going paperless,” but what’s actually in it for the companies who decide to go through with it?

To be sure, not all businesses are cut out to go paperless. Certain documents in certain industries simply must be in paper form. Therefore, depending on your industry and unique company needs, you may end up unnecessarily complicating affairs if you try to do everything digitally.

At the same time, a great many companies will benefit significantly from making this change. Below, we’ll go over the specific reasons why it might be a good idea for your company. First, though, let’s define what going paperless actually means.

What Does It Really Mean to “Go Paperless”?

The term “going paperless” simply refers to the shift from printed documents to digital documents. For example, instead of printing invoices, order forms, and tax documents, a company would issue all of these documents digitally, sending them via email or storing them as files.

What Are the Top Reasons to “Go Paperless”?

You’ll save money.

Cloud data storage is a lot less expensive than on-premise data storage. Moreover, on-premise data storage forces you to pay for the maximum amount of storage you may need upfront. With cloud storage, you can easily scale your storage capacity up or down, depending on your needs.

In addition, the products and tools needed to print, scan, and copy your company’s documents is extremely expensive. Printers and copiers alone can cost thousands of dollars, and fixing and maintaining them is expensive as well. With a paperless system, these tools become obsolete. Of course, you’ll also save a bundle on paper and ink.

You’ll have document access from everywhere.

Most businesses who go paperless store their documents in the cloud. When you do this, access to these documents is available wherever you can find an Internet connection. This makes it easier to hire remote workers, send employees on work trips, and access important information even when you’re away from the office.

You’ll save time.

Consider the time it takes to print, scan, copy, collate, organize, and store all of your paper documents. Additionally, remember that when you have a huge number of documents to contend with, protocols and systems must be developed, instituted, and monitored. Lastly, think about how long it takes to find a specific document within your files.

All of these tasks are time-consuming, and in any business, time is money.

When you switch to a digital system of document storage, you’ll be saving an immense amount of time. Documents can be digitally created, copied, sent, edited, and stored. There’s no need to run to the printer or search through endless boxes for the paper file you need. When searching for files, you can simply pop a few keywords into the search bar of your data storage system, and voilà — it will appear!

You’ll save space.

Consider how much space you currently use to store paper documents. From old tax returns and invoices to printed data and memos, an accumulation of individual sheets of paper can actually take up quite a lot of room.

Digital documents, on the other hand, are virtually invisible. As long as you have enough data storage capacity available, you’ll gain tons of physical space when you make the switch to a paperless system.

You’ll ensure better security of your data

While it’s possible for cloud-stored data to be compromised, it’s much more likely that sensitive files will be stolen or accidentally destroyed in paper form. This may happen as the result of a crime or simply because of a flood, fire, or another natural disaster.

Online data, on the other hand, can be encrypted. With the right security team on your side, you can apply layered security systems to your cloud storage protocol in order to better protect your data.

What Are Some Tips for Jumpstarting Your Business’s Paperless Initiative?

When going paperless, use the following tips to make the transition easier and smoother.

1. Start with a plan.

All paperless initiatives should begin with a plan. Sit down with your management team, and create a day-by-day, week-by-week schedule for setting up whatever paperless system you choose.

2. Go slow.

Before springing a new system on your employees, it’s essential that you predict all possible complications. You’ll also want to anticipate how going paperless will affect your employees, clients, and customers, and warn them of the changes that will be made.

3. Get help.

Lastly, don’t forget to seek professional help with the technology aspect of your new paperless system. A managed service provider can help you set up a secure, easy-to-use cloud storage system and offer extremely useful assistance for making the overall transition.

Managed Services SLAs: What Should You Expect to See?

Managed Services SLA

Key Things to Look for in Your Managed Services SLA

When you hire an MSP, you must sign a service level agreement. Here’s how to evaluate your SLA and ensure you’re getting what you expect from this relationship.  

Managed Services SLA

As if choosing the right managed service provider wasn’t enough, it’s also crucial to make sure that the SLA (service level agreement) you develop between your company and your managed service provider is sound and satisfactory.

Below, we’ll go over what you should expect to see within your managed services contract (SLA). We’ll also discuss how you should review this document with your lawyer to ensure you’re getting the proper value out of this relationship and doing what’s best for your business.

What does an SLA set out to do?

The core goal of a service level agreement between a company and the managed service provider they are hiring is this:

To outline the payment structure and service responsibilities of both parties and to specifically define and document exactly what services the MSP will offer, including what hardware and software is covered, daily monitoring services, troubleshooting services in emergency situations, response times, and more.

Of course, all service level agreements will be slightly different. Some will offer more or less information. Certain SLAs will include information about items such as liability protection for the managed services company. Still others will go into detail about expected performance standards.

What should you look for in your managed services SLA?

Your managed service provider will draw up the service level agreement. Ostensibly, this is a service level agreement they use and have used with all of their clients. It will, of course, be modified to fit the parameters and needs of your business and the unique relationship the MSP has with your business.

However, it should follow a general format. When your MSP shows you the service level agreement they have drawn up, you should expect to see the following:

Services Provided by the MSP

This section will outline exactly what services the MSP will be providing to you on a regular basis. This will often be based on the specific level of service that you have agreed to pay for.

For example, if you own a medium-sized business and the MSP you are working with has three levels of service, you may choose the mid-level of service as you don’t need the extent of services offered to larger businesses.

How Problems Are Managed

The overall services your MSP will provide will be based on daily, monthly, quarterly, etc. services. These are systematic tasks that will be undertaken regularly (such as monitoring security or providing software updates).

On the other hand, your SLA also needs to outline how troubleshooting and problems will be handled by your managed service provider. If you have an issue, for example, you’ll need a protocol for managing:

  • Responsibility: What areas of your company’s IT are they (your MSP) managing and monitoring?
  • Emergencies: What constitutes an emergency?
  • Response Time: If and when you report an emergency, what is the minimum timeframe that your managed service provider will respond within?
  • Reporting Method: How do you report an emergency? Will this vary based on the time of day or week? What information do you need to provide?

When Your MSP Is Available

Lastly, your SLA should outline when your MSP will be available on a daily, weekly, and yearly basis. What if you have problems in the evening after business hours? On the weekend? On a holiday? All availability times and any applicable extra charges should be documented.

Going over your SLA with your lawyer

Once you are satisfied with the service level agreement you have been provided with by your MSP, make sure to go over it with your lawyer. They’re on your side and will, therefore, be able to determine if any aspect of the SLA is unfair to you legally or could present potential problems.

Taking your time when reviewing your service level agreement will put your mind at ease and increase the likelihood that you and your managed service provider will enjoy a strong working relationship.

Using the Cloud to Boost Business

The Cloud Business

Boost Business with the Cloud

Using the cloud offers a variety of benefits for your business. Find out more about how you can use cloud technology to boost business.  

The Cloud Business

The cloud has grown in popularity among businesses in all industries. However, if you have not already transferred your business’s data and operations to the cloud, you may wonder if this technology is really in your best interest to expend the time and energy you will need to invest in order to implement cloud computing.

Below are some of the ways the cloud can boost business for your company, making it well worth the investment.

1. The cloud saves you money.

Implementing the cloud for your business prevents you from needed to invest in the same expensive infrastructure and programming of a company with in-house operations. This can save your company a significant amount of money over time.
The cloud can also save your company money by eliminating the need for in-house IT personnel. When you make the move to cloud computing, all of the programs and services you use will be maintained by your provider. Thus, you won’t need your own full-time IT staff.

2. The cloud boosts productivity.

The programs and processes you are able to access when you utilize the cloud are often more advanced and efficient than those you could afford on your own. In addition, if you choose the right provider, your programs will also be more reliable and kept up-to-date at all times. This leads to enhanced productivity overall.

3. The cloud improves collaboration.

With the cloud, it is easier to connect with colleagues, share information and work on projects with others. These improvements lead to more collaboration within your company, which in turn improves outcomes.

4. The cloud grows with your company.

One of the best things about cloud computing is its scalability. You pay only for the services you need, making it much more cost-effective. These services can also be scaled up or scaled down easily when your needs change, allowing for easier growth.
Moving your company to the cloud may seem overwhelming at first, but the potential benefits are clear. If you are not already using the cloud, it is time to start exploring this option and considering how it can improve your business. Before making the switch, be sure to investigate different providers so you can find the one that offers the best services at a fair price.

To Lease or Buy a Copier?

Copier Sales and Lease

Should You Buy a Copier or Lease It?

Trying to decide whether to lease a copier or buy a copier? Find out the pros and cons. See when buying or leasing may be the best option for your business.  

Copier Sales and Lease

No single piece of equipment in the office takes more of a beating than the floor-standing copier.

Day in and day out it endures transitions between high heat and frigid office temps, paper jam tug-of-war, lid slamming and endless pieces of paper traveling at lightning speed across its rollers. All of this demanding work takes a toll on the device, giving it an average lifespan of just five years in a busy office.

Eventually, you’ll find yourself needing to find a replacement and the question arises: should you lease or buy a copier? There’s no one-size-fits-all answer to that question. These pros and cons will help you make the right choice for you and your business.

Why Buy a Copier?

When you’re playing the long game, buying a copier is usually the less expensive option–when it comes to the cost of the copier. You’ll avoid finance charges and other fees. You’ll also avoid a hard credit check, which may impact your credit score. If you’re a smaller or growing business, you like to keep your credit as clean as possible.

And even if you did have to put it on credit, the printer is yours after you finish paying for it. Some high-quality floor copiers can last up to 10 years, especially if you’re not a high-volume office. So that may be a very good deal.

Okay. So it sounds like buying is the way to go. But wait! There are some cons to consider.

When Buying a Copier Isn’t Your Best Option

Since the dawn of time, technology has never stood still. And the rate of change is only getting faster. A bought printer may have everything you need today. But no one really knows what businesses may need in 10 years. That could put you at a competitive disadvantage against newer companies in the future with the latest technology.

If you needed to resell that printer because you weren’t using it like you thought or needed to free up cash, you might recoup 50% if you sold it immediately, but in 5 years, it would probably cost more for someone to move it than they’d pay for the copier.

Not unlike a car, it’s not going to hold its value.

If your rainy day fund is tapped out and you’d have to put buying a copier on credit, interest charges may make the copier cost a lot more than you think you’re saving by buying over leasing a copier.

Finally, an aging printer will also begin to require more maintenance to keep it running smoothly. And you might find yourself feeling like you have to keep it past its prime to get your money’s worth. That may cost you in employee productivity and lost wages.

Why Lease a Copier?

Leasing a copier does make sense if you need to have clear terms from month-to-month. You know upfront how much you pay each month and for how long. That’s often easier on the budget. If cash flow is tight and you’d have to finance a bought printer anyway, leasing may actually end up saving you money.

When your term ends, you’re not stuck with a printer that may now be outdated or breaking down. You can upgrade when you renew your lease. Or, depending on the lease terms, you may be able to buy the copier at the end of the lease for a minimal cost if it’s still working for you.

A newer copier needs less maintenance and functions more efficiently, increasing workplace productivity and reducing worker frustration around inadequate technology. If the leased copier needs maintenance or stops working entirely, that’s likely the responsibility of the leasing company.

That’s not an emergency expense you have to worry about.

When Leasing a Copier Isn’t Your Best Option

You will pay more for the leased copier than you otherwise would. Those pros of leasing listed above come at a price. It’s important to realize that those are what you’re paying for, not just the copier. In a way leasing is another way to manage risk. Not unlike buying insurance, you’re paying the leasing company to take on what would otherwise be your risk.

Every business has a certain amount of risk they’re comfortable managing and planning for. Leasing a copier may not make sense for you if you’re in a position where you can effectively manage more risk. That copier may last you 15 years or five. You just don’t know because lifespan is so strongly affected by how your office uses it.

Ultimately, deciding whether to lease or buy a copier is a very company-specific decision. So weigh these pros and cons and you’ll make the right choice for your business.

The Evolution of MSPs and the Benefits of Using Them

Managed Service Provider

MSPs and How They Developed Over Time

MSPs provide specialized services to small businesses who may not be able to hire a full staff of professionals.  

Managed Service Provider

Small business owners with limited resources can’t always afford to hire the professionals they need to help manage their business. They have the same basic needs as larger companies, just on a smaller scale. The problem is that, unlike their larger counterparts, they don’t have the budget or the resources to allow for such extravagances. In an attempt to fill these needs, MSPs were formed.

What Is an MSP?

An MSP, or managed service provider, is a company or team of professionals that offers specialized services to small business. They can be hired on contract or to perform specific jobs. MSPs are made up of professionals who have the advanced training needed to provide a variety of services that fall within their industry. There are MSPs in almost every industry. Professional service providers from each MSP can be hired one at a time or as a team to ensure the right people are selected for each job.

Different Types of MSPs

There are several different types of MSPs. IT and security management are two of the most common. There are also MSPs that deal with digital marketing and data analytics that help small companies reach larger audiences with strategically targeted marketing plans. IT companies help small businesses by setting up their digital network and making sure it runs efficiently. While the IT professionals work to protect the company’s information, security management MSPs help to protect the outside. They can install security systems and provide video surveillance cameras that allow the owners to see their property day or night.

The Reason Behind Their Growth

The main reason behind the explosion of growth that MSPs are experiencing has to do with filling a niche. MSPs provide specialized services for an affordable price. The owner of the small business only has to pay for the amount of time used or the services that are provided. With little money in the budget for hiring someone full time, using an MSP allows for the business owner to get the services they need at a manageable cost.

Why They Are Needed

One of the main benefits of hiring an MSP to perform specific tasks is that allows the owner to do what they do best. Manage their business. By focusing all of their attention on their business, they are able to maintain continued growth. Many small business owners don’t have the knowledge or experience to handle certain parts of their business. Hiring an MSP team of professionals allows them to hire someone with the knowledge and experience they need only for as long as they need them. This means better control of their business and not worrying about going over their already tight budget.

MSPs have grown considerably over the last few decades. Small business owners no longer have to worry about their lack of experience costing them money. Now they can turn to the professionals they need to take care of the tasks that sometimes went overlooked in the past.

Do You Know What to Do Now That Support for Windows 7 Is Ending?

Windows 7 End of Support

What to Do Now That Support for Windows 7 Is Ending

In just a few short months, support for Windows 7 will come to an end. Is your business ready?

If your business is currently operating Windows 7, it’s time to switch to Windows 10. Microsoft will be ending technical support for Windows 7 in January 2020.

 

An enormous number of businesses throughout the United States use Windows operating systems to run their companies. In fact, Windows famously runs the majority of the world’s entire population of computers — including those used in business and personal computers (PCs).

Each of these Windows computers has its own version of Windows’ operating system (OS). Right now, the most popular operating systems are Windows 7 and Windows 10. Windows 7 was originally released ten years ago in 2009, and Windows 10 was released in 2015.

Now, Microsoft is phasing out its support for Windows 7. According to the company, this was always the plan:

“Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. When this 10-year period ends, Microsoft will discontinue Windows 7 support so that we can focus our investment on supporting newer technologies and great new experiences.”

So, when will this change take place?

According to the company, “The specific end of support day for Windows 7 will be January 14, 2020.”

They go on to say: “Microsoft strongly recommends that you move to Windows 10 sometime before January 2020 to avoid a situation where you need service or support that is no longer available.”

What Does the End of Windows 7 Support Mean for Your Business?

First off, it’s important to note that this change is definitely a big deal.

While the initial reaction of some companies and individuals may be that “end of support” doesn’t really matter, this assumption would be rather reckless. If you fail to update to Windows 10, Microsoft’s imminent cessation of support for Windows 7 has the possibility of causing your business huge problems. Specifically, the end of Windows 7 support means that Microsoft will no longer be providing any type of technical support and absolutely no software or security updates or fixes to this operating system.

As a result, if you run into a major technical problem with a computer running Windows 7 after the end-of-service date (January 14, 2020) or if your security is breached, you’ll get no assistance from Microsoft.

While this realization is shocking (and possibly rather annoying) for many, Microsoft has been warning users about the impending change for a long time. If you have Windows 7, you should have been receiving consistent advisories to this effect. Additionally, if you work with an IT service provider, they have likely been alerting you of the future change as well.

Security Issues With Microsoft 7 Moving Forward

One of the biggest reasons to update to Windows 10 is to ensure your company’s security in the face of possible cyberattacks.

When Microsoft says they’ll no longer be providing Windows 7 support, one of the things they’ll no longer be doing is providing security updates. Normally, Microsoft tracks security issues closely. When a specific cyberattack trend or weakness in their system becomes obvious, they release an update to fix the problem or better fend off would-be attackers.

On January 14, 2020, this will stop.

Unfortunately, cyber criminals are gleefully anticipating this date. They will take full advantage of the security gaps left in Windows 7 operating systems if they can. Those who fail to leave Windows 7 and move to Windows 10 will, of course, be the targets.

Have Questions About the Switch to Windows 10?

To be sure, Windows 10 promises to provide many useful updates and upgrades for Microsoft users. At the same time, the transition from Windows 7 to Windows 10 will certainly bring inevitable challenges. You and your employees will be forced to change some of your habits, and certain features you’re used to may become obsolete or have new properties.

If you haven’t already, now is the time to update your business’s software to Windows 10. Doing so sooner rather than later will allow for the fewest number of complications.

If you have questions or concerns about making a smoother transition from Windows 7 to Windows 10, speak to your IT service provider as soon as possible. There are steps you can take to make this transition less of a trial for yourself and your employees.

Using Managed IT Services to Save You Money

Managed IT Services

How Using Managed IT Services Saves You Money in the Long Term

Wondering how to make your business’ IT run better without costing more? One popular option to consider is managed IT services companies. 

Managed IT Services

Digitization. Network. Security. Mobile. As the average business sees more and more complexity in their IT requirements, it can become harder and harder to keep up with the necessary changes to protect your business’ interests and sensitive data. But what if the process could be easy without costing an arm and a leg? Managed IT services can provide this level of care, often at the same or even a lower cost than you would see using in-house employees. Here’s a quick look at how managed IT services can help make your business more efficient and effective.

Using Managed IT Services to Save You Money

Let’s start by defining what a managed IT service is and is not. A managed IT service provides you with a range of services. You pay a monthly subscription cost, and in exchange, the service takes care of your IT needs that are covered under those services. These services can include software updates, managed software-as-a-service options, backup services, website management and similar possibilities. Because they are responsible for these IT assets, these assets are carefully managed to provide you with optimum performance, security and efficiency.

Increase team efficiency by reducing downtime.

Well-run IT systems allow your employees to work at their highest levels of efficiency instead of focusing on computer problems and wasting their time updating systems and on hold with a help desk. Wouldn’t you rather have your people focusing on what your company is best at, promoting growth? When there’s a problem with your IT assets under your managed IT service, your employees don’t have to worry about fixing the problem – the managed IT service handles the entire process.

Every week, 140,000 hard drives fail. An estimated 44% of companies believe that an hour of downtime costs them about $10,000. Instead of having your companies having to stop their work and deal with distractions caused by an IT failure, they can simply continue on another device while the managed IT service takes care of the problem.

Enjoy peace of mind with better network and data security

Every day, we hear about another company that has had its data exposed through a security breach. In fact, in the first four months of 2018, over 260 million records containing sensitive data were exposed. You don’t want your company to be the source of the next big data breach, losing your company’s credibility and trustworthiness in the market, do you?

When you work with a managed IT service, their primary focus is making sure that your IT assets are current on all security patches, updates and anti-virus software, not the rest of the activities that your company undertakes. That allows you to focus on building your business, rather than about whether you’ll be one of the 60% of companies that go out of business within six months of a major data disaster.

Lower your company’s overall IT costs.

Though it seems counterintuitive that hiring out your company’s IT needs would save your business money, it’s actually been proven time and again. If you don’t hire a professional into your company, thinking it’s an unnecessary expense for a small business, then you’ll have employees wasting time trying to troubleshoot their own computer issues or waiting on hold for help desk personnel. Even if you do hire in a professional to handle your in-house work, how will they spend their time if there isn’t enough work to keep them occupied?

For these reasons, businesses typically find that the expense of a managed IT service is lower than that of trying to manage their own IT assets in-house. Because the managed service is only focused on the IT costs of your company and is focused on improving their own efficiency, these companies are focused on providing you with the most efficient service possible. They’re able to share the cost of education, new technology and equipment across a number of clients, reducing the cost.

As you can see, working with a well-run managed IT service can save your company time, money and potential risk. Are you ready to consider the options that are available to you? We offer a range of services, either in a package form or a la carte, should you only want help with a couple of areas. Please feel free to reach out today to discover how we can help your business get ahead through solid managed IT service solutions.

Can Outsourced Managed IT Services Improve Profitability?

Managed IT Services

Outsourcing Managed IT Services Improves Business Goal Achievement

Industry leaders require a laser-focus on profit-driving initiatives. Outsourcing an organization’s IT oversight saves time, money, and keeps everyone on task.  

Managed IT Services

Whether you are a decision-maker for an upstart, mid-sized, or large corporation, outsourcing IT support, maintenance, and cybersecurity oversight can improve your operation. Managed services conducted by a third-party outfit with experience and expertise, brings high-level knowledge to the table that most business team members lack.

That’s generally because industry leaders staff their organizations with people who deliver profit-driving benefits. Managing an in-house IT team tends to distract from the goal-achievement tasks that keep an operation competitive and successful. Owners, CEOs, and other captains of industry with heightened IT needs would be wise to consider these five benefits of outsourcing.

1: Risk Reduction

Every business operates with a certain degree of risk. Those risks include fines for not meeting changing government regulations or falling behind competitors in cost-effective technology applications, among others. But perhaps the greatest threat that businesses of all sizes and every sector face are data theft and hacks. Without a doubt, less-than-adequate cybersecurity applications, protocols, and employee preventative training present the greatest threat to your organization.

2: Cost Consistent Budgeting

Entrepreneurs working hard to grow fledgling operations often have thin budgets. Every dollar counts and financial constraints generally do not allow for overspending. People in the private sector are fully aware they cannot manage a thriving enterprise using the faulty methods of the federal government. Either you have the revenue, or you don’t.

Managed IT service contracts allow decision-makers to allot a specific sum toward computer network oversight. There are no excessive payroll taxes, or unexpected overtime hours to strain the company’s resources. You write one monthly check and renegotiate when your managed services agreement expires.

3: Heightened Expertise

Perhaps the greatest difference between hiring an in-house IT team and outsourcing is the improved access to specialized knowledge. Some small and mid-sized operations think it’s savvy to hire a recent technical school graduate who has been immersed in the latest trends and technologies. That thinking seems reasonable on its face.

But the inherent flaw is that your outfit often requires that person, or team, to focus exclusively on your system and operations. What you lose over time is their immersion in trends, new applications, heightened cybersecurity threats, and other pertinent issues. A third-party managed service provider invests its time, resources, and people into cutting-edge training. When a managed services expert reviews your system, they bring the latest knowledge to every task. It’s simply not cost-effective to pay an IT team and then have them attend far-away seminars for weeks at a time.

4: Avoid Potential Downtime

After cyber-theft and hacks, downtime ranks among the most costly setback a company can experience. Imagine for a moment, you are looking out over your offices and employees are unable to work because the system is down. Now imagine you are paying them to not perform the necessary tasks to meet the business’ financial necessities.

When you outsource your IT needs to a third-party provider, it’s not uncommon for them to conduct due diligence, and preventive maintenance while your profit-driving staff is not on the clock. Smooth functioning networks are a type of hidden benefit that companies gain by having 24-7 IT services.

5: Improved Business Focus

Goal-oriented thought leaders enjoy improved success when they are able to focus on the things that make a company successful. Unless you are running a managed services outfit, computer issues, cybersecurity, and managing an IT team is not the best use of your time and brainpower.

Business visionaries achieve goals and enjoy the fruits of their innovation and labor by maintaining a laser-focus on industry trends, cost reduction, improved production, services, and staying ahead of their sector’s learning curve. It’s essential not to get bogged down in seemingly peripheral issues such as IT. Maximizing your skillset and outsourcing IT maintenance and oversight to a professional is the smart play.

Maximizing budgetary resources in a way that delivers the cutting-edge IT needs of today’s business community may be best left to professionals. When industry leaders take the time to do the math on best practices and profitable outcomes, third-party managed IT services remain a tried-and-true practice.