Incorporating the IoT to Improve Connectivity to Your Customers  

IoT Business

Learn how the advent of the Internet of Things has improved device connectivity and enabled businesses like yours to delivery consumer-driven solutions.  

IoT Business

The Internet of Things (IoT) was first conceptualized in 1982 through the internet connection of a Coke machine at Carnegie-Mellon University which was able to report inventory levels and the temperature of vended sodas. From this beginning 37 years ago, IoT has led to greater connectivity between all types of devices for the purpose of providing and sharing data. What would have been unimaginable 50 years ago in our parent’s and grandparent’s time has been realized today as televisions, refrigerators, telephones, and other types of consumer electronics have been enabled to talk to one another.

IoT has also helped businesses like yours learn a lot about your customers. The way in which consumers interact with IoT-enabled devices provides businesses with valuable data which can be used to transform products and services and solidify customer loyalty. This leads to the development of additional products, increasing the things-to people ratio, which is the amount of consumer products owned per person. As the things-to-people ratio continues to grow, businesses have seen the development of smart homes, smart phones, autonomous vehicles, etc., as well as an increase in the generation of data which enables machine learning and greater human-to-computer interactions.

This white paper is an exploration of the advances in IoT and how it is moving greater automation of connectivity. This automated connectivity is critical as the number of IoT devices grows, warranting cost effective ways to remove the complexity of these connections. Businesses understanding the importance of managing the connectivity of their IoT devices will be best positioned to gain market share.

What is the Internet of Things (IoT)?

A simple definition of Internet of Things is the ability of all things, people, machines, objects, etc. to transfer data between each other over a network. Each of the things interacting through the IoT network are given what is called a unique identifier (UID), which is a label or identifier assigned to the IoT things (i.e. people, machines, objects).

IoT connectivity is responsible for moving the number of connected devices from millions to billions. According to business consultancy groups McKinsey and Gartner, there are more than 26.7 billion IoT connected devices in 2019. The number of things to people in 2020 is projected to be 26 times more in 2020, while the number of connected devices will grow by three times as many or 75.4 million in 2025. The popularity of IoT can be seen in the use of smart and connected devices in the home. This includes applications such as smart thermostats, smart locks, and smart refrigerators. Smart security, one of the poplar home uses for IoT connectivity, has a market expected to grow to $22 billion by the year 2021. Additional markets expected to grow as a result of IoT are home entertainment systems and energy management technology.

How IoT Has Spawned Greater Connectivity

The global IoT market is worth $1.7 trillion in 2019. Of this amount, 35 percent or $595 billion of this value is attributed to hardware, such as smart home peripherals, smart phones, etc. Countries North America, Western Europe as well as China make up two-thirds of the installed IoT devices. It is also worthy to note that, on average, 127 new IoT devices are connected to the internet every second across the globe. Industry is also gravitating toward a greater use of IoT connected devices. Industrial IoT, which comprises 17 percent of the IoT related projects on a worldwide basis, has a market value projected to reach $110 billion in 2020.

Growth of Personal Digital Assistants

The development of new devices has advanced connectivity and has also been responsible for this growth. Over the past years, the advent of personal digital assistants (PDAs) or virtual assistants, from Apple’s Siri, to Google Voice has meant less reliance on manual typing and a greater dependence on voice assistance. The global intelligent PDA/voice assistance market was worth $2.4 billion in 2018and is expected to increase a total composite average growth rate (CAGR) of 40.4 percent for the period (2018 – 2025).

IoT Growth in the Healthcare Industry

The healthcare industry has been a direct beneficiary of IoT connectivity. Such innovations as robotic process automation (RPA) and artificial intelligence (AI) have helped healthcare sector providers diagnose disease, manage chronic conditions, and bring the cost of care for patients and providers. The healthcare IoT market value was $60 billion in 2014 and expected to reach a value of $136 billion in 2021, a CAGR of 12.5 percent. Growth in the connected devices segment of the market is projected to be the best for the healthcare industry. Asia-Pacific countries are expected to experience a CAGR of 17 percent for the measuring period of 2015 – 2021. Why is IoT important to the Healthcare sector? It provides companies with the ability to grow therapies and processes useful in meeting needs and improving healthcare outcomes through improved:

  • Monitoring of patient health
  • The operation of healthcare clinics
  • The management of workflow
  • Imaging connectivity
  • The measurement of the effectiveness of fitness, health and wellness programs
  • The development of new drug therapies

IoT +37 Years: What Does the Future Hold for Connectivity

The future of IoT is more than bright. The explosion in the growth of IoT connected devices, over 300% between 2019 – 2025, is forcing businesses to invest in this technology to experience a cut of the nearly $500 billion in profits generated from more than 2 billion devices in use in 2019 alone. Companies are maneuvering to position themselves as leading innovators in the development of IoT devices and products. For example, Google invested $3.2 billion to purchase Nest products and paid another $2.1 billion to acquire FitBit, in a bid to compete with competitor Apple’s Apple Watch. These acquisitions are strategic moves designed to gain further control of the IoT market and offer an array of products which can capture valuable consumer data and further the development of needed products.

IoT has not reached its zenith in terms of depth or breadth of market. What was thought to be the limit when smartphone technology was first introduced to the market more than 25 years ago on August 16, 1994 (IBM’s Simon Personal Communicator), the world and consumers have seen an astronomical amount of growth in the number of devices (“things”) with the capability to interact with us and each other to provide important data and operate free of human-to-computer interaction. Automated homes equipped with functions which can clean your floors, issue notifications when you are running low on milk, provide real time video and alerts when an intruder approaches your home are more than the dreams of 1960s science fiction writers like Isaac Asimov and Philip K. Dick.

Bottom Line

Businesses that learn to involve themselves in IoT connectivity will find themselves at the leading edge of this technological advancement. IoT means a greater opportunity for profitability through the mining of data and predictive analysis provide by data scientists to determine consumer interests, wants, and needs. The application of IoT in a business setting helps businesses leverage knowledge gained from their customers in ways unforeseen when the internet was first made available to the general population. IoT connectivity leads to higher profits and better consumer loyalty, as seen in the rapid growth of IoT’s market value.

Businesses will also come to understand that improvements in their IoT offerings will lead to improved employee morale. IoT connectivity provides businesses with valuable consumer data which in turn leads to the creation of products designed to improve quality of life. The data gleaned from IoT devices can be synthesized efficiently and seamlessly, creating a data-driven environment which reduces employee stress and leads to greater creativity. This is another benefit IoT connectivity provides your business and its bid for greater profitability.

It is important to recognize that any limits on IoT connectivity are those which consumers set. A greater reliance and dependence on digital devices to provide us with the comforts of daily living will be tempered by attempts by hackers and other nefarious actors to compromise these machines for their personal gains. Proper monitoring and safeguards must be put in place; businesses must constantly gauge consumer interest for the next best thing and balance that desire against the ability of that “thing” to provide a solution and not be another gadget that is a potential hazard. A proper read of the data IoT devices provide will help guide business toward smart development in keeping with the dramatic increase in value in the IoT market, leading to better products, happy consumers, engaged employees, and a better envisioned world.

Why Managed Detection and Response is a Valuable Tool for Small to Medium Businesses

Managed Detection

Managed Detection and Response could be the solution businesses are looking for in a world where cybercrime is on the rise and security experts are hard to find.  

Managed Detection

Cybersecurity is becoming much more than just a buzz word as cyberattacks on businesses increase and companies face the challenge of finding skilled cybersecurity professionals. By 2022, there could potentially be as many as 1.8 million unfilled cybersecurity jobs, a pain point for many small to medium businesses.

While cybercrime continues to threaten these very businesses, many are wondering if there is a solution to these challenges. How does a company protect significant amounts of data with limited IT and security staff? The answer comes in the form of specialized teams of security and threat analysts, or Managed Detection and Response.

Managed Detection and Response (MDR)

Similar to other Managed Service Providers, companies that specialize in MDR work to provide cybersecurity support to companies that are either lacking skills or time to manage security. What makes Managed Detection and Response unique is its comprehensive approach to dealing with threats.

MDR requires both technology and human analysis to effectively and proactively detect, remediate, and eventually eliminate cyber threats. Where other providers offer an overall software and hardware-based alert system, they are often limited in their ability to respond to, research, and diagnose the number of alerts that happen daily.

With managed detection and response, analysts sift through alerts to determine if they require action. When a response is required, they offer immediate support in resolving the issue and determining its source so that a threat of that type is less likely to occur again.

MDR also takes a proactive approach to threat detection—also called threat hunting—that helps companies determine the overall state of their cybersecurity measures. Specialized analysts are able to research why or how a threat is occurring, resulting in a more comprehensive solution. This same skill set allows them to see beyond the individual incident and understand the greater need behind your network, server, and endpoint data protection.

Improving Your Cybersecurity Defenses

While cyberattacks on big companies dominate the news headlines, it is small to medium businesses that are facing the majority of threats—and they are doing it unprepared. At least 43% of cyberattacks are directed at small businesses, but very few are prepared to deal with the onslaught. On average, these attacks cost businesses $200,000, which is more than many of them can handle.

Managed Security Services provide necessary firewall and perimeter protection for your network, and prove to be helpful in providing alerts when anomalies arise. But the amount of protection most companies need can only come in the form of a specialized and highly trained in-house security team or an MDR.

As cybercrime continues to increase, protecting more than just your company’s network perimeter will be key to improving your cybersecurity defenses. Finding and outsourcing your security needs to Managed Detection and Response could be the best way forward in a world where cybersecurity is an essential part of your company’s future.

Quickly Unlock Useful iTunes Store Applications that Are Blocked in Your Country

Unblocking App Store

Unblock Geo-Restricted App Store or iTunes Content in a Few Clicks

Discover how to quickly gain access to geoblocked apps via the App Store or iTunes with a few simple clicks whether you’re on on an iPhone, iPad, Mac or PC.

Unblocking App Store

Apple’s App Store and iTunes apps give you access to thousands of great games, utilities and social connections. But there are thousands more you can never access due to geographic restrictions.

Why Are Certain Apps Blocked?

Location-based restrictions, known as geoblocking, are actions taken by companies or government regulators. They restrict access to content, including App Store apps, based on your location. You can experience these issues on sites such as YouTube or platforms such as Netflix, where certain content is unavailable to certain users, often due to licensing issues or other legal issues.

Geoblocking is usually done by tracking the unique identifiers known as Internet Protocol (IP) addresses. Any request you make to a site or app includes your IP address so the pinged computer knows where to send the requested content. IP addresses are allocated to internet service providers (ISPs) to distribute to their customers and reflect the geographic location of the computer, smartphone or another connected device.

Why Unblock Geoblocked Content?

There are many valid reasons for wanting to access geoblocked content. You may be visiting or living in another country and want to connect with content and functionality unique to your country. Maybe you need to access content that is only available via an app that is restricted at your current location. You might want to compare content presented on different versions of an app.

No matter what the reason, geoblocking can cause frustration for those wanting to access something they can’t connect to. Fortunately, there are some easy ways to unlock this content.

How Do I Unlock Geoblocked Content?

Here’s a step-by-step guide to unlocking iTunes and App Store content in another country. No matter which method you use, be sure to cancel any subscriptions to Apple Music, iTunes Match and other apps associated with your Apple ID.

  • On an iPhone or iPad
    • Open Settings > [Your Username]
    • Click on iTunes & App Store
    • Tap on your Apple ID. Authenticate if asked
    • Click on View Apple ID
    • Select Country/Region
    • Select Change Country/Region
    • Choose a new country, click on Next
    • Accept the Terms and Conditions
    • Enter your payment method
  • On a Mac or PC
    • Open iTunes
    • Click on Account > View My Account
    • Sign in using your Apple ID
    • Press Enter or click on View Account
    • On the Account Information page, click on Change Country or Region
    • Click Agree to the terms and conditions
    • Enter a new payment method
    • Click Continue
  • From your Apple ID profile
    • Log on to your Apple ID account profile
    • Scroll to Account
    • Tap on Country/Region
    • Choose your new country or region. Click Continue when asked to confirm your new selection

Does Unblocking Content Allow Access to All Apps?

The method described above only works for free apps available for iOS devices. If you want to access paid apps, you’ll need to enter a payment method — and billing address – for the country

Switching from one country identity to another on iTunes or the App Store is complex, but can be done, by following these steps:

  • Open App Store > Apple ID
  • Click on Sign Out
  • Open Settings/General
  • Click on Language & Region
  • Select Region
  • Select a new country or region and create a new account by finding an app you want to download in the new country
    • Tap on the app. If a screen pops up that the item is not available, click on Change Store
    • Go to the app listing and tap Get > Install
    • Click Create New Apple ID
    • Select the new country or region and complete the Apple ID creation steps
    • Select None under Billing
  • Switching between stores is now possible by signing out of one iTunes or App Store account and signing back in via another

Accessing content in other countries can be critical for many users. With a few taps, you can open up a world of opportunities.

Ready for Disaster? Tips for Creating a Smart Business Continuity Plan

Business Planning

Mitigate Disaster with a Comprehensive Business Continuity Plan

When you create a detailed business continuity plan, you can keep disaster from disrupting your operations. See how to get started here.  

Business Planning

When disaster strikes, disruptions to your operations could negatively impact your construction projects, pushing them past the deadline and over budget. And it is not just natural disasters you have to worry about, either.

Everything from serious IT problems to the loss of important team members has the potential to wipe out your operations. That is, unless you have a smart business continuity plan in place. With this plan, you can keep your operations moving along like normal, helping ensure the success of all your construction projects.

Importance of Having a Business Continuity Plan

In optimal conditions, there’s no doubt everything runs like clockwork, as your team works hard to complete their individual tasks. If anyone fails to come through, however, everything could grind to a halt. Furthermore, without writing it out, only a few in your company may know just what everyone should be working on and how it all comes together.

Therefore, you need a business continuity plan just in case serious disruptions leave you without certain team members, equipment, or workspaces. In many ways, this plan is a big-picture overview of everything that goes on at your construction firm. It also identifies all the workarounds you can use when faced with disruptions caused by different disaster scenarios.

Above all, your plan should detail who is in charge of each department in the absence of key players and all the ways they can keep moving forward in their daily duties. With that approach, you can keep major disruptions from throwing your workforce off track or preventing them from completing their tasks.

How to Create a Continuity Plan for Your Business

Without knowing what is on the horizon, there is really no time to waste in creating your business continuity plan. Thankfully, you can easily approach this process by using the following steps.

Take a Complete Inventory of Your Company

Taking inventory of your workforce, contacts, and equipment is the very first thing you must do to create your plan. You will likely need to take a big step back from your construction company to complete this step.

To start, create a list of all your employees, noting the major players in each department. Add their contact information in full, so you can find how to reach out at a glance. Then, create similar records of your material suppliers, clients, and other important contacts.

Next, you can move onto creating a complete inventory of all the equipment used on each of your job sites. Make sure to include their make, model, and serial numbers, so you can find parts or file claims as needed to keep things moving along. In addition, note any local parts suppliers, repair techs, and equipment dealers for those brands to complete your log.

Outline Existing Processes and Highlight Critical Areas

With the completion of the inventory step, you will need to look at your operations. Go from department to department, look at the duties of each employee and how they support other departments. Along the way, busy yourself with creating flowcharts for all the distinct processes used to run your construction company.

Throughout this process, identify your key operations and the major players you depend on to get the work done. Then, see who can fill in if those individuals cannot make it work. Also, add ways employees can workaround specific disruptions and continue to fulfill their core duties.

Identify Temporary Workstations and Keep Them Updated

If your core employees cannot get to their normal workstations, everything should not grind to a halt. But it will unless you have already identified temporary workstations and made the effort to keep them updated.

The workstations should have all the equipment and software normally used by the team and be completely ready for their use. So, create an update schedule and make sure the temporary workstations are included whenever you complete a major equipment or software upgrade. Furthermore, ensure your employees know about the existence of these workstations and how to access them.

Create Your Plan for Maintaining Critical Operations

With your understanding of your core operations, you can create a plan for each of your employees, helping them mitigate the effects of the disaster. Working across all departments, you will need to indicate who is responsible for getting each system back online and up to their normal operating levels. They should have a clear direction on the steps to take and the tools they will need to complete the assigned tasks.

Your plan should cover not only the construction tasks you are responsible for in that moment, but also all the administrative ones. You need to let your payroll department know how to proceed, for example, to ensure they can continue to process payments for all your employees.

Once you are finished creating your business continuity plan, store the main copy in a secure location and provide each department with their own copies.

Don’t Wait — Create Your Business Continuity Plan Today

So, now that you know what to do, there’s really no reason to wait. Start building your business continuity plan today to protect your operations from disaster. Otherwise, your employees could be left without the knowledge needed to keep your business afloat until everything returns to normal.

Will Your Business Be Impacted by the End of Microsoft Exchange 2010?

End of support Microsoft Exchange 2010

End of support Microsoft Exchange 2010

Will Your Business Be Impacted by the End of Microsoft Exchange 2010?

Exchange 2010 has been a great program for businesses for many years, but its time is now winding down. Find out what this means for your business. 

All good things must come to an end. For Microsoft Exchange 2010, that end will happen at a date in the very near future: January 14, 2020. Migrating away from an integral piece of business software can take some time, so if you’re not already planning this shift for your business it’s time to get started! While Microsoft is encouraging people to shift away from the perpetual license option and go towards Office 365, you can also move to Microsoft Exchange 2016 if you don’t want to move to the cloud. At the end of a product’s lifecycle, the manufacturer determines that the vast majority of individuals and businesses have already moved on to a new platform, and they stop providing new features, security and bug fixes, time zone updates and support. In today’s world, your email server is your first line of defense against malware and ransomware — making the lack of security updates a key reason for taking the time to upgrade before time runs out on your support.

What Does the End of a Software Lifecycle Really Mean?

As with most software companies, there are several stages in the lifecycle of Microsoft Exchange and other Microsoft Office products. They are generally defined as mainstream support, extended support and service pack support. Mainstream support is generally guaranteed for a minimum of five years after product ships and is valid while the vast majority of people are still actively using the platform. Extended support generally lasts another five years, and includes a more limited support infrastructure. There are limitations on the work that the software teams are willing to do on products in this stage of life: non-security hotfixes are not released and there are no new functionalities added to the platform. While the platform is still considered secure and supported, this stage is an indication that it’s time to start your search for what comes next. In the final stage, you only receive critical security updates and little else in terms of support.

Why It’s Time to Move On . . . Quickly

Exchange 2010 doesn’t support an in-place upgrade, meaning you’ll need to find the time and IT staff hours to migrate completely — setting up new servers and mailboxes if you decide to go the route of another perpetual license option. Moving to Office 365 may be a good option for your business, but there is still a bit of setup required before you can make this move. With only a few months left before security updates are no longer provided, many organizations are scrambling to be sure they beat the deadline and maintain a platform that is fully protected and receives regular security patches. Email is a mission-critical application for your business, making it crucial to ensure that you’ve made a decision and have a game plan in place long before January 2020.

Upgrade Options Available

There are a few different ways to get out of the woods if you’re still running Exchange 2010. It may seem intuitive to simply upgrade to Exchange 2013, but that product has already completed Phase I and II of its lifecycle and is no longer receiving cumulative updates. Exchange Server 2016 is a better option if you prefer to stick with perpetual licensing models, but the product is already several years old. Updating to the most recent version of Exchange 2019, which was released in late 2018, seems like the best option — but it’s important to note that you must first upgrade to 2016 before making the jump to 2019 versions. Moving to Exchange Server 365 may provide a range of benefits for your organization such as better integration, improved security and continuous updates but it’s also important to note that there are additional decisions to be made around the other aspects of Office online.

Finding the right solution for your business does take time and analysis, but it’s vital that you take the first steps soon to reduce the risk to your organization. Critical patches for Microsoft products are released on a fairly regular basis, and your business can be opened to cyberattackers if you miss a single update — much less several security updates. Completing your migration will provide your technology team with peace of mind knowing that your most important channel of business communication is fully protected by an up-to-date Exchange server.

5 Incredible Benefits of Effective Managed IT Services

Business Meeting Talking About Managed IT Services

Business Meeting Talking About Managed IT Services

5 Incredible Benefits of Effective Managed IT Services

Managed IT services are one of the many ways an organization can choose to handle their IT needs. With managed IT services, a third-party handles the entirety of the tasks and responsibilities regarding managing IT and keeping the company running. The difference between this and many traditional third-party services is that it’s provided for a set cost. Instead of having access to an hourly consultant rate, you’ll be paying a flat rate monthly (or annually) in exchange for total coverage.

Every arrangement is slightly different and must be outlined very clearly in the Service Level Agreement (also known as the SLA). This document will arrange not only the cost structure, but also the exact services that are included in the partnership, and the metrics that are used to define success or failure.

There are many reasons that companies elect to go with managed IT services to handle their day-to-day needs. Here are five of the most compelling reasons:

1. Provides Total Alignment Between Both Parties

In a managed services agreement, both parties are aligned for maximum efficiency and performance. Since it’s not an hourly rate, the third-party is incentivized to handle your IT in an efficient and effective manner. Otherwise, they have to spend more time and manpower resolving your issues, which brings down their effective hourly rate.

Additionally, if they don’t live up to the metrics set forth by the SLA, they may be liable for penalties or even complete termination of the contract. In this way, it’s in both companies interest to do the very best job possible.

2. Focuses on Being Proactive versus Reactive

If you’re paying by the hour, the services you’ll receive are going to be reactive. When your company notices an issue, they’ll reach out to the third-party to help fix it. Managed services provide proactive support. Since they’re working for you no matter if there’s a problem or not, much of their time is spent preventing problems in the first place. This results in much smoother daily operations and the avoidance of problems that could potentially hurt your businesses but would be unavoidable with another type of arrangement.

3. Contains Simple Cost Structure

The simple cost structure of managed IT services will be much appreciated by your accounting department and whoever is setting the budget. Instead of seeing costs vary wildly by the amount of support required in a particular month, the amount will be a flat fee. You’ll also likely save a great deal of money versus hiring a fully functional team in-house since you won’t need to pay for things like recruiting, onboarding, benefits, and continued training.

4. Makes Projects Easier to Manage

When you need to roll out a brand-new technology or simply update an existing one, it can take a great deal of time and resources. This is especially true if the third-party isn’t used to the way your business operates each day and has to fit the entire roll out into a small window of time. If you have continuous support, however, it’s a much more manageable process. They can work on the project when they have a spare moment in the day. Since they’re fully integrated into your day-to-day processes, they’ll have a much better idea of how to implement a new system from end-to-end, including training and providing post-launch support.

5. Offers Access to True Experts

Unless you’re a massive organization, it’s unlikely that you can afford to recruit, train, and maintain the very best in the IT field. With an agreement with a top-notch IT firm, you gain access to experience and perspectives that you would be unlikely to otherwise access. These talented professionals will be able to help you with all of your IT needs, from daily maintenance to improving upon your existing systems and processes.

Managed IT services are only one of the many ways that a company can choose to handle its IT needs. However, it offers many advantages over some of the other options, including handling IT in-house and going with an hourly consultant-based fee schedule. If you believe that your business could benefit from controlled costs, improved support, and access to an incredible variety of IT talent, managed IT services might be the best option for your business.

Intel Humiliated by Losing CPU Market Share to Eager AMD

Intel Processors losing to EMD

Intel Processors losing to AMD

Intel Humiliated by Losing CPU Market Share to Eager AMD

Intel’s continued problems with delivering CPUs are expected to go on throughout the fall and potentially 2020. Intel’s CEO Bob Swan told shareholders during their second-quarter conference call that the delays in processor deliveries would continue until September.

The fallout benefits AMD, which increased its market share from 9.8 percent in 2018 to 18 percent by the end of June 2019.

Why is Intel having trouble shipping CPUs on time?

The culprit is Ice Lake, Intel’s high volume 10nm processor. The chipmaker announced Ice Lake at CES 2019, but the processor hasn’t been forthcoming in the volumes Intel promised. The 10nm project has slowed Intel’s other chip line production. Lower-end processors have especially suffered, leading to supply chain problems for manufacturers, retailers, and customers.

What are Intel’s problems with the 10nm CPU?

The current problems continue Intel’s struggles with 10nm chips which date back to 2013. Intel’s initial goal for 10nm CPUs was 2015. Year by year, Intel has pushed back the deadline for 10nm CPUs. Intel’s second-quarter conference call gave late 2019 as the deadline — but the real date is more likely to be 2020 for most people who want to buy PCs with the new CPU.

The bottom-line culprit is engineering choices. Intel’s 10nm design selections have consistently held mass production back on its 10nm CPU project. As problems continued, Intel responded by refining its 14nm CPU performance and production process. TSMC and Samsung have 10nm CPUs, but their performance is equivalent to Intel’s 14nm CPUs.

What is so good about increasingly tiny CPUs?

Intel and its competitors, including AMD, are continuing R & D on smaller and smaller gate-size processors. Smaller gate sizes allow more CPU cores, or they enable a smaller die for the same performance as a larger CPU.

Smaller CPUs also use less power and generate less heat, a must for mobile devices and laptops. With desktop PCs, heat and power consumption aren’t as important, so processor performance can be improved in other ways.

How have Intel’s supply problems affected its business?

Intel’s stock has increased 6% since January 2019 according to Fortune, but rival AMD’s stock has gone up 83%. Nvidia’s stock has risen 25% since January.

The supply problems are mirrored by leadership problems at “Chipzilla.” Intel’s former CEO Brian Krzanich resigned in June 2018 when a relationship with a former employee was disclosed. Krzanich’s replacement Bob Swan is credited with improving company morale and redirecting the floundering 10nm CPU team.

Has AMD taken advantage of Intel’s delays?

AMD is gaining market share with scaled-up production of 12nm circuits. The Santa Clara-based chipmaker is gaining market share from Intel with its Ryzen 14nm and 12nm CPUs. It has announced 7nm Ryzen and Rome CPUs. AMD’s year-to-year market share in desktop computers grew from 12.2% in the first quarter of 2018 to 17.1% by the first quarter of 2019. In notebooks, AMD’s share grew from 8% to 13.1 %.

AMD also expects the number of Ryzen CPU notebooks to grow significantly in 2019, with desktop units growing by 30% and notebooks by 50%. Lenovo, the world’s #2 PC manufacturer, will be using Ryzen 7 Pro 3700U chips in its upcoming ThinkPads.

Which Intel and AMD news should industry pros and investors watch in upcoming quarters?

Intel has delayed shipments of all of its CPUs, not just the promised 10nm Ice Lake and variant chips. Rivals AMD and Nvidia have taken advantage of ongoing delays to ink new deals with major companies including Lenovo.

Investors and industry pros should keep an eye on CPU market shares for the rest of 2019 and into 2020. This will indicate if the agile upstarts are going to continue to take on “Chipzilla” and change the landscape of computing power in 2020 and beyond.

Microsoft Office 365 and Your Business: Boost Productivity with the Right Tech Tools

Modern Workplace

Office Workers In A Modern Workplace

Microsoft Office 365 and Your Business: Boost Productivity with the Right Tech Tools

The workplace is becoming more and more digital every day. New tech tools are developed regularly, and most have the same goal—to make your life easier. While some new developments end up making life harder because they are hard to learn, cumbersome, or have glitches or bugs, most are specifically designed to be easy to understand and use. Getting things done faster and more efficiently is a huge driver for technology generally, but that is especially true today.

Defining the Modern Digital Workplace

The “Modern Digital Workplace” is a phrase used today that describes utilizing the technology that is most useful for your team. It helps your team by:

  • Making collaboration easier
  • Training and educating faster and more efficiently
  • Compiling documents and information in an easy-to-use and access way
  • Automating processes, to the extent possible, in a way that make sense for your industry and your team
  • Improving digital processes not only internally, but also with partners, suppliers, and other third parties

Technology, when used properly, can make the entire workplace run in a much smoother, more efficient way. New tools allow your team to meet the needs of customers, and the business as a whole, better. When goals are easier to accomplish, productivity gets a huge boost.

The Obvious Connection: Technology and Productivity

In general, the new digital workplace focuses on improving three key areas of a company. These include the following:

  • Employee Collaboration. When employees can team up and get work done easier, it makes projects faster and more efficient. Sometimes talking to one another is the best way to come up with new ideas and simply ensure that everyone is getting their job done effectively and promptly. Making sure that information and the ability to connect with one another is all on one platform is one of the best ways to encourage and foster this type of collaboration.
  • Content Collaboration. Many teams work on the same content at similar times. Being able to share documents, files, and even external information at the same time can be a huge time saver within a company.
  • Business Application. Administrative processes, such as workflow, forms, and rules, can often be automated in a way that cuts down significantly on processing time and time spent requesting or obtaining status updates. Even something as simple as creating digital versions of forms and allowing employees or third parties to input the information themselves can be a huge time saver in many industries.

Transparency regarding work product and processes is one of the most effective ways to ensure that your team is getting their work done and creating a final product that is the best version that you can provide.

Certain technologies often focus on a different area of these three overarching ideas. Some attempt to address all of them, while others target just one or two sections of particular concern. When all three can be addressed, you have a powerful system that encourages accountability, efficiency, and, in turn, productivity.

Office 365’s Role in the Modern Digital Workplace

Office 365 has been created with the Modern Digital Workplace in mind. It is specifically designed to address these three major concerns in an easy-to-use way.

While Office is commonly associated with their most popular programs, like Word, Excel, and PowerPoint, they have a whole host of programs that can significantly boost your team’s productivity because they make collaboration and transparency ridiculously easy.

Outlook

Microsoft’s email program, Outlook, has been a staple for many businesses for years. Outlook is more than just email, however. Users can use the calendar to schedule meetings and create task lists. They can also create contact lists and share documents through OneDrive. Outlook’s key focus is employee collaboration.

Microsoft Teams

This relatively new feature allows employees and third parties to chat, share documents, work on documents at the same time, schedule meetings, have audio and visual video calls, create notes, and more. It is also integrated with several very popular apps and services, including OneDrive, SharePoint, Yammer, Dynamics 365, and Skype.

Delve

Microsoft Delve shows what your team is working on, popular documents, and provides insightful information to workers who might be interested in them. Employees develop profiles, and they can find and organize information based on interests. It also allows workers to search for documents that are connected through SharePoint and OneDrive.

Yammer

Yammer is similar to a social networking site, but it is limited to your employees and other workers. It is designed to encourage communication throughout your organization. Its focus is on ensuring that information is accessible and shared at virtually every level.

Microsoft Planner

This tool allows your team to create new plans, assign tasks, share files, and organize projects. You can easily see what people are working on and get updates on progress for various tasks. This type of open communication makes assigning projects and getting status updates easy and more efficient.

SharePoint and OneDrive

OneDrive is a straight-forward means to share files, both internally and externally. SharePoint uses sites and files, team news, lists, libraries, and more to encourage collaboration on documents and files. Both are based on sharing information in the cloud.

Microsoft Flow

This tool is focused on making internal processes easier and more efficient. It helps automate and exchange data. It has built-in alerts and notifications to help address organizational processes like approvals, multi-stage processes, and more.

Using Office 365 to Help Your Business

Every company is different. Office 365 has enough unique tools focused on making your company better that you are bound to find something that fits well for your needs. Encouraging collaboration and automated processing can lead to huge productivity boosts for your business.

Habits You Want From Your Technology Partner

IT support partnership

Habits You Want From Your Technology Partner

When you are running a business, you want your technology to integrate well with the other tech you use in your business and with your overall IT platform. When you run into situations where your tech fails to integrate well, it can cause serious problems—leading to lost productivity, lost data, and general inefficiency that is not desirable for any business.

IT support partnership

Choosing technology partners requires looking carefully at how those partners play with others. You want to know that your tech will integrate and operate well, which means you want a tech partner that is interested in ensuring cross-compatibility and integration. Many tech partners will be interested in such cooperation, but not all will. It is important to know what to look for in such a partner to ensure that you team up with a business that you can rely on.

Tech Partner Habits—Must-Haves from a Tech Partner

1. Interest in improving the overall experience, not just the bottom line

There are plenty of tech partnerships that develop to increase profits. After all, money drives business and it only makes sense for companies to seek arrangements that will improve their profitability. But creating the best customer experience requires more than just a focus on profitability—it also requires a real and sustained interest in ongoing improvement, which necessitates cross-pollination.

You want a partner who wants to ensure that everything works and strives to avoid tech silos that inhibit customers and companies alike. However, you also want a partner who will offer ideas for improvement and accept constructive feedback for their own improvement. The sharing of knowledge and insight and interest in such sharing makes a great tech partner.

2. Willingness to be part of a team

It may seem like asking too much for a tech partner to treat your business and the other tech vendors you work with as a team—but the fact is, you need a team player to achieve your goals. Sure, it can take some serious self-reflection on the part of one business to decide to team up with another business and actively engage in such teamwork, especially if there is a fear of missing out on extra earnings. But the long-term benefit of teamwork will yield future rewards that are otherwise unachievable. The tech partner that is willing to forgo a little extra profit today for benefits for the entire team, later on, is one worth keeping.

3. Interest in a long-term partnership

Many of the best results are only achievable through long-term planning and implementation. Some tech partners may see the option of a partnership as more of a short-term advantage that is not worth maintaining for the long-term. These potential tech partners fail to realize that whatever short-term benefits they can get now will pale in comparison to the benefits they could realize through long-term engagement and partnership. Of course, the challenge of long-term relationships is that they typically require some sacrifice on the front-end. Tech partners that are wise enough to see the value in such early sacrifice are more likely to benefit your business in the future.

4. Desire to contribute to the partnership

One of the best ways to facilitate a successful partnership in technology is to give as much access to your technology base as possible. There are many reasons for this need. For example, by giving as much open access to their technology base and IT stack as they can—within reason—a tech partner can make it much easier and faster to develop integration between their tech and the tech of other partners. The harder partners have to push to gain access to the information they need, the longer it will take to achieve true integration. It is possible that with enough pushback on access, a partner could just give up on the idea of achieving integration and go somewhere else.

5. Seek regular and open communication

The need for communication in business is significant when partnering with tech vendors and service providers. You want a company that will keep you up to date about everything that is going on—at least all the things that are relevant to you and your business—and you want a company that will take your need to communicate seriously. When you want to communicate, your partner should be available or make themselves available at a reasonable time. You also need to know what your partner wants and expects out of the business relationship, just as your partner should know what you want and need out of the partnership.

Building a Rock Solid Cybersecurity Plan

Cyber Security

Cybersecurity Plan

Cybercriminals may be going into a stealth mode, but that doesn’t mean that cyberattacks are slowing down — quite the opposite, in fact. According to the 2018 SiteLock Website Security Report, attacks increased by 59% and accelerated going into December. Record numbers of businesses are being infiltrated by hostile actors, with data breaches affecting hundreds of millions of users in a single attack. This all comes during a time when cybersecurity costs are accelerating as more organizations scramble to bring expensive systems and well-paid IT assets online to help protect their business from attack or assist with recovery. By the year 2021, damage to businesses is expected to exceed $6 trillion annually from cybercrime alone. It’s becoming increasingly difficult for businesses to manage the complexity required for a comprehensive cybersecurity plan alone, but these basics will give you a starting point to managing the risk to your organization.

Understanding “Current State” Security Practices

Many organizations begin crafting their cybersecurity plan by reviewing and documenting the current state of their risk-reduction efforts. This could include everything from data structures and storage locations, physical and cloud-based infrastructure models, third-party vendors and other connections. This “current state” report gives you a comprehensive view of the organization and allows you to capture potential risk centers that will need to be addressed in the future.

Balancing Security Needs with Business Requirements

It’s a fact of life that IT professionals are often in top demand, making it difficult to implement the full range of cybersecurity protections that proactive leaders feel are necessary. This balancing act may take place as ongoing negotiations between business and technology teams as the risks of not taking specific steps to tighten security are weighed against the potential benefits of new functionality. IT teams need to have a full understanding of how data and applications are utilized throughout the organization, including how remote partners or staff members are connecting into business applications and databases. Going through this process prompts conversation around the replacement value of particular platforms. Where an IT team may feel that an older platform could be deprecated without undue business impact, one particular unit may be utilizing that data in an unexpected way. In this instance, business and IT leaders will have to negotiate whether it makes sense to enhance the security or simply move to a newer alternative.

Crafting Your Plan and Training Your Staff

Understanding all of the various assets that your business has available allows you to gain a more holistic view of the business, a crucial element of any successful cybersecurity plan. Define replacement or bypass recommendations for each of your core business assets, and then fully document any changes that need to be made to reduce the risk of a breach or the effect of any malware or ransomware attacks. Having the plan in place also requires determining the training level that your staff will need. According to Cisco, the majority of malicious file extensions are made up of popular files such as Microsoft Word, Excel and PowerPoint, making ongoing training an important part of any cybersecurity strategy.

Small and mid-size businesses are the organizations least likely to have a formal cybersecurity plan in place, but these businesses are a high-risk target that is extremely attractive to hackers. Managing the complexity associated with the various platforms and data sources is often cited as a significant challenge for over-taxed IT personnel. Making regular cybersecurity reviews a priority can help your organization not only stay safe online but also identify processes challenges that need to be addressed to improve operational efficiency. Even with a rock-solid cybersecurity plan in place, that doesn’t mean your organization is completely safe. Instead, it means that you’re ready for an attack and are able to respond appropriately and in a timely manner — which can save your company hundreds of thousands of dollars in the event of a breach.