Why Managed Detection and Response is a Valuable Tool for Small to Medium Businesses

Managed Detection

Managed Detection and Response could be the solution businesses are looking for in a world where cybercrime is on the rise and security experts are hard to find.  

Managed Detection

Cybersecurity is becoming much more than just a buzz word as cyberattacks on businesses increase and companies face the challenge of finding skilled cybersecurity professionals. By 2022, there could potentially be as many as 1.8 million unfilled cybersecurity jobs, a pain point for many small to medium businesses.

While cybercrime continues to threaten these very businesses, many are wondering if there is a solution to these challenges. How does a company protect significant amounts of data with limited IT and security staff? The answer comes in the form of specialized teams of security and threat analysts, or Managed Detection and Response.

Managed Detection and Response (MDR)

Similar to other Managed Service Providers, companies that specialize in MDR work to provide cybersecurity support to companies that are either lacking skills or time to manage security. What makes Managed Detection and Response unique is its comprehensive approach to dealing with threats.

MDR requires both technology and human analysis to effectively and proactively detect, remediate, and eventually eliminate cyber threats. Where other providers offer an overall software and hardware-based alert system, they are often limited in their ability to respond to, research, and diagnose the number of alerts that happen daily.

With managed detection and response, analysts sift through alerts to determine if they require action. When a response is required, they offer immediate support in resolving the issue and determining its source so that a threat of that type is less likely to occur again.

MDR also takes a proactive approach to threat detection—also called threat hunting—that helps companies determine the overall state of their cybersecurity measures. Specialized analysts are able to research why or how a threat is occurring, resulting in a more comprehensive solution. This same skill set allows them to see beyond the individual incident and understand the greater need behind your network, server, and endpoint data protection.

Improving Your Cybersecurity Defenses

While cyberattacks on big companies dominate the news headlines, it is small to medium businesses that are facing the majority of threats—and they are doing it unprepared. At least 43% of cyberattacks are directed at small businesses, but very few are prepared to deal with the onslaught. On average, these attacks cost businesses $200,000, which is more than many of them can handle.

Managed Security Services provide necessary firewall and perimeter protection for your network, and prove to be helpful in providing alerts when anomalies arise. But the amount of protection most companies need can only come in the form of a specialized and highly trained in-house security team or an MDR.

As cybercrime continues to increase, protecting more than just your company’s network perimeter will be key to improving your cybersecurity defenses. Finding and outsourcing your security needs to Managed Detection and Response could be the best way forward in a world where cybersecurity is an essential part of your company’s future.

5 Ridiculous Ways Technology Transforms Your Industry

Technology Transformation

Incredible Ways Technology Has Changed How We Do Business

How has technology transformed your industry? Explore 5 important ways technology has recently changed how we do business, delight customers and grow businesses  

Technology Transformation

It doesn’t matter which industry we’re in. Technology is a must. It makes things faster, safer and better when used right. It can propel our businesses and leave competitors in the dust. But many businesses are simply unaware of what’s out there and just how accessible it is to any size business. Here are five incredible types of technology that are completely reshaping how we do business.

1. Big Data Revolutionizes Data-Driven Decisions

As business leaders, we’ve always made decisions based upon the available data. But more recent advancements in data collection and analysis have made it easier and more cost-effective to gather data and put it to work. We can make smarter decisions about the direction of our companies where we once had to rely solely on gut instinct.

We can enhance customer experiences to not only increase sales but to raise that net promoter score, building trust, loyalty and powerful word-of-mouth.

2. We Reach Customers in More-Effective Ways

87% of purchases now begin online. This doesn’t mean they buy online, just that they found the product or service online.

Digital marketing technology is a business technology that has transformed how we connect with customers. We can now more precisely target audiences to enhance the relevance of our ads to specific customer bases.

Thanks to the pay-per-click model, we don’t pay for advertising that doesn’t work. And thanks to optimization tools we continually improve strategies to find what does work.

Digital marketing allows us to reach customers where they find new products and services through:

  • Search engines
  • Social Media
  • Review Websites
  • Influencers

3. Virtual Reality Gives Employees Real-World Training

From healthcare to aviation to manufacturing, virtual reality (VR) and augmented reality (AR) are helping schools and businesses train employees in very lifelike situations. Employers can help employees become more comfortable in likely scenarios by allowing them to experience it in an artificial environment first. They can learn how candidates may perform at their jobs before sending that job offer to get the best people into important roles.

4. Enhanced Business Continuity Tools Reduce Down-time

From more effective ways to keep business and customer data safe to data backup to re-routing of important functions to remote locations, advancements in technology are making it easier for businesses to both avoid disasters (physical and virtual) and keep moving when disaster strikes.

Developing a strategy, deploying tools effectively and putting a plan into action, of course, take know-how, but those involved in business continuity planning now have a wider range of tools for the business continuity tool belt.

5. Better Technology for Less Cost

It’s not news to anyone that technology gets cheaper the longer it’s in use. And by now many amazing technologies have been around long enough that they’re getting very affordable, even for small business. Yet, many businesses still aren’t taking advantage of them because they don’t know what’s out there.

That’s why it’s important to work with technology experts who can introduce you to technology you’ll find useful to cut costs, enhance productivity, delight customers and more. To learn more about how technology is disrupting every industry, follow our blog.

Who Wants to Become Part of an Elite Group of Business Executives?

Elite Business Group

Who wants to move past being a typical company with lackluster cybersecurity measures that WILL eventually lead to a data breach?

Elite Business Group

Welcome to the progressive group of business executives who take their reputation, their customers, and ultimately, their livelihood seriously. At this point in time, only 32% of executive board members are briefed on their company’s cybersecurity on a quarterly basis. What difference does their involvement make? Studies show 70% of breaches result from people and process failures within the company. This 32% of executive board members account for a unique group of people who want their business to thrive. They don’t settle for lackluster cybersecurity measures that will be their downfall.

And now we welcome you to join them…

Your internal information technology person or team will certainly thank you for advocating for more when it comes to cybersecurity. Why? Because they know the risks. Sophos found that the average cost of a ransomware attack on businesses is $133,000. Investing in cybersecurity now can save you hundreds of thousands later on.

{company} will help you reach a level of advanced cybersecurity wherein you can rest assured knowing you’re at a low risk for becoming yet another victim of an attack. If you are seriously motivated to become part of an elite group of business owners, you will be glad to hear that we’re able to make sure:

  1. Your board of directors is fully involved in all of your cybersecurity efforts
  2. Your entire staff (everyone on your payroll) is aware of proper policies and procedures
  3. Your complete infrastructure is protected with the right cybersecurity solutions

These 3 simple factors are absolutely crucial to setting you apart from the majority of companies with lackluster cybersecurity measures.

Our offering is based on more than simply implementing the right cybersecurity controls controls, but on helping a select group of business executives set themselves apart from the rest.

We are well-aware that this offering is not something every business executive will respond to, but the ones who do will learn the behaviors, strategies, and policies necessary to persevere for years to come.

Cybersecurity Ventures found that another organization will fall for a ransomware attack every 14 seconds. We looked at the average cost of those ransomware attacks above: $133,000. For many, this is a hard cost to bounce back from. Our team will help you learn the behaviors, strategies, and policies necessary to persevere for years to come. You’ll stay safe from:

● Malware

● DNS attacks

● Email scams and phishing

● Spyware

● Viruses

● Data leaks

● Ransomware

● Internal threats

What makes us the right choice to help you achieve all of this? Since 1988, we’ve been combining all of our expertise, experience, and different perspectives with the information we’ve gathered working with a multitude of companies to create an offering that works. We’re backed by:

  • Multiple industry awards, including MSP501, the Inc. 5000, the CRN MSP 500, and more.
  • Multiple industry certifications, including Microsoft, HP, VMware, EMC, Fortinet, and more.

So what do you need to do?

If you’re ready to become part of an elite group of business executives, call me right away at {phone} or send me an email at {email} to talk about our offering. The behaviors, strategies, and policies necessary to persevere for years to come are YOURS if you’ll take them.

P.S.

If you’re not ready to become part of an elite group of business executives, at least take advantage of our FREE dark web monitoring – available only to the next 14 companies that request it.

This is a HUGE opportunity to find out what sensitive data of yours might be lurking on the dark web:

  • Leaked data from employees
  • Financial information
  • Trademark and copyright infringements
  • And more

Call {phone} or email us at {email} to claim your FREE dark web monitoring before we run out of availability.

 

Are you ready for the New IOS? Here’s How to find out.

IOS 13

Are you excited about all the new iOS 13 features like Swipe to Type and Improved Dark Mode? Before you install, make sure your device is ready for iOS 13.  

So maybe you’re not ready to pounce on a $1,099 iPhone Pro Max. But you do want the new iOS 13 features. It’s time for a major iOS update. But before you hit “update now”, make sure you’re ready for iOS 13 to ensure a smooth update process. Preparing for iOS 13 isn’t complicated. Just follow these simple steps. But first, what’s new in iOS 13?

What’s New in iOS 13?

Haven’t updated to iOS 13 yet? You have some great new iOS 13 features to look forward to like:

  • Dark Mode – With all the discussion about blue light and the sleep-cycle-impact of viewing a device too close to bedtime, Apple recently released dark mode that eliminates the harsh white light on your screen, replacing it with a dark backlight. In addition, many will find reading on a dark background easier and you’ll experience less eye strain in general.
  • Swipe to Type – Apple is finally catching up on this one. This has been a feature on Android for 10 years. But we all know Apple is never one to follow. This feature may take some time to learn but can save time. It allows you to swipe rather than “press” letters to type. But don’t worry, you’ll have options until you’re ready to relearn typing.
  • Updated Apps – You’ll also see some great smaller updates to apps like Reminders, Maps, Photos and more
  • New Voice for Siri – Apple chose Siri’s original voice after extensive testing. People found in calming and reassuring. But it’s time for a change. Now, instead of a computer-generated voice, “Siri” will respond with actual audio from voice actors. Because the voice is now “Human”, you’re less likely to encounter those funny pronunciations that become tell-tale signs that we’re not hearing a human talking. As AI technology advances, we can certainly expect computer-generated voices to get the nuances of human language right. But for now, it seems, human is the way to go.
  • Privacy and Security – Privacy and security continue to be a top concern for Apple. So you’ll see several behind-the-scenes and in the foreground features that make you safer.
  • iPad iOS – For the first time, Apple’s also releasing an iOS specifically for iPad to enhance use. One of the long-awaited features is “slide and split” that will improve your ability to view and work in two web pages or apps with both viewable on the screen at once. Most of us in business who use iPads know how important this feature is and how frustrating and productivity-killing it can be with split screen is either unavailable or doesn’t work well on a device. So this is great news. In addition, they’re adding a full page markup for iPad and more.

Now, on to preparing for iOS 13.

1. Ask: Is My Device Eligible for the iOS 13

The first step to getting ready for iOS 13 is to check to see if your apple device is compatible. And if it isn’t, these new iOS 13 features, in addition to many of the newer capabilities on iPhone X series or the newly released iPhone 11, may finally convince you that it’s time to upgrade to a new model.

In order to enjoy these new updates you’ll need:

  • iPhone 6S, 6S Plus, or later
  • iPad Air 2 and iPad Mini, or later

These came out around 2015. If you have a 6S, etc, this gives us a good idea about which devices will be compatible with future major updates and you may want to consider upgrading in the next year so that you’re ready for the next iOS. Technology changes fast and often you don’t know what you’re missing out on.

2. Delete Apps You Don’t Use

Updating your iOS is a great time to cut the fat. So delete apps you rarely use.

Remember, they’re still yours. And you can download them for free again if you need them later.

Feeling overwhelmed by the amount of junk on your device? Follow the steps to find out what you’re not using.

  1. Go to Settings.
  2. Click iPhone storage.
  3. See when you used each application last.
  4. Click on the oldest ones and delete.

3. Make Sure iCloud Backup Is On

Finally, don’t make the mistake of not backing up your phone before an update. You could lose everything, including spreadsheets, files, photos and more.

  1. Go to Settings.
  2. Click your name at the top.
  3. Visit iCloud.
  4. Scroll down and make sure it’s “on”.

If it was off, wait several hours to install the update. Ideally, wait 24 hours to be sure. This gives the Cloud an opportunity to backup your device so that when you upgrade everything is there.

IOS 13

Top Reasons to Jumpstart Your Business’s Paperless Initiative

Paperless Society

Jumpstart Your Business’s Paperless Initiative

Want to “go paperless” with your company? See the many benefits of paperless business and learn how to jumpstart this initiative for effective results.  

Paperless Society

Many businesses toy around with the idea of “going paperless,” but what’s actually in it for the companies who decide to go through with it?

To be sure, not all businesses are cut out to go paperless. Certain documents in certain industries simply must be in paper form. Therefore, depending on your industry and unique company needs, you may end up unnecessarily complicating affairs if you try to do everything digitally.

At the same time, a great many companies will benefit significantly from making this change. Below, we’ll go over the specific reasons why it might be a good idea for your company. First, though, let’s define what going paperless actually means.

What Does It Really Mean to “Go Paperless”?

The term “going paperless” simply refers to the shift from printed documents to digital documents. For example, instead of printing invoices, order forms, and tax documents, a company would issue all of these documents digitally, sending them via email or storing them as files.

What Are the Top Reasons to “Go Paperless”?

You’ll save money.

Cloud data storage is a lot less expensive than on-premise data storage. Moreover, on-premise data storage forces you to pay for the maximum amount of storage you may need upfront. With cloud storage, you can easily scale your storage capacity up or down, depending on your needs.

In addition, the products and tools needed to print, scan, and copy your company’s documents is extremely expensive. Printers and copiers alone can cost thousands of dollars, and fixing and maintaining them is expensive as well. With a paperless system, these tools become obsolete. Of course, you’ll also save a bundle on paper and ink.

You’ll have document access from everywhere.

Most businesses who go paperless store their documents in the cloud. When you do this, access to these documents is available wherever you can find an Internet connection. This makes it easier to hire remote workers, send employees on work trips, and access important information even when you’re away from the office.

You’ll save time.

Consider the time it takes to print, scan, copy, collate, organize, and store all of your paper documents. Additionally, remember that when you have a huge number of documents to contend with, protocols and systems must be developed, instituted, and monitored. Lastly, think about how long it takes to find a specific document within your files.

All of these tasks are time-consuming, and in any business, time is money.

When you switch to a digital system of document storage, you’ll be saving an immense amount of time. Documents can be digitally created, copied, sent, edited, and stored. There’s no need to run to the printer or search through endless boxes for the paper file you need. When searching for files, you can simply pop a few keywords into the search bar of your data storage system, and voilà — it will appear!

You’ll save space.

Consider how much space you currently use to store paper documents. From old tax returns and invoices to printed data and memos, an accumulation of individual sheets of paper can actually take up quite a lot of room.

Digital documents, on the other hand, are virtually invisible. As long as you have enough data storage capacity available, you’ll gain tons of physical space when you make the switch to a paperless system.

You’ll ensure better security of your data

While it’s possible for cloud-stored data to be compromised, it’s much more likely that sensitive files will be stolen or accidentally destroyed in paper form. This may happen as the result of a crime or simply because of a flood, fire, or another natural disaster.

Online data, on the other hand, can be encrypted. With the right security team on your side, you can apply layered security systems to your cloud storage protocol in order to better protect your data.

What Are Some Tips for Jumpstarting Your Business’s Paperless Initiative?

When going paperless, use the following tips to make the transition easier and smoother.

1. Start with a plan.

All paperless initiatives should begin with a plan. Sit down with your management team, and create a day-by-day, week-by-week schedule for setting up whatever paperless system you choose.

2. Go slow.

Before springing a new system on your employees, it’s essential that you predict all possible complications. You’ll also want to anticipate how going paperless will affect your employees, clients, and customers, and warn them of the changes that will be made.

3. Get help.

Lastly, don’t forget to seek professional help with the technology aspect of your new paperless system. A managed service provider can help you set up a secure, easy-to-use cloud storage system and offer extremely useful assistance for making the overall transition.

Do You Know What to Do Now That Support for Windows 7 Is Ending?

Windows 7 End of Support

What to Do Now That Support for Windows 7 Is Ending

In just a few short months, support for Windows 7 will come to an end. Is your business ready?

If your business is currently operating Windows 7, it’s time to switch to Windows 10. Microsoft will be ending technical support for Windows 7 in January 2020.

 

An enormous number of businesses throughout the United States use Windows operating systems to run their companies. In fact, Windows famously runs the majority of the world’s entire population of computers — including those used in business and personal computers (PCs).

Each of these Windows computers has its own version of Windows’ operating system (OS). Right now, the most popular operating systems are Windows 7 and Windows 10. Windows 7 was originally released ten years ago in 2009, and Windows 10 was released in 2015.

Now, Microsoft is phasing out its support for Windows 7. According to the company, this was always the plan:

“Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. When this 10-year period ends, Microsoft will discontinue Windows 7 support so that we can focus our investment on supporting newer technologies and great new experiences.”

So, when will this change take place?

According to the company, “The specific end of support day for Windows 7 will be January 14, 2020.”

They go on to say: “Microsoft strongly recommends that you move to Windows 10 sometime before January 2020 to avoid a situation where you need service or support that is no longer available.”

What Does the End of Windows 7 Support Mean for Your Business?

First off, it’s important to note that this change is definitely a big deal.

While the initial reaction of some companies and individuals may be that “end of support” doesn’t really matter, this assumption would be rather reckless. If you fail to update to Windows 10, Microsoft’s imminent cessation of support for Windows 7 has the possibility of causing your business huge problems. Specifically, the end of Windows 7 support means that Microsoft will no longer be providing any type of technical support and absolutely no software or security updates or fixes to this operating system.

As a result, if you run into a major technical problem with a computer running Windows 7 after the end-of-service date (January 14, 2020) or if your security is breached, you’ll get no assistance from Microsoft.

While this realization is shocking (and possibly rather annoying) for many, Microsoft has been warning users about the impending change for a long time. If you have Windows 7, you should have been receiving consistent advisories to this effect. Additionally, if you work with an IT service provider, they have likely been alerting you of the future change as well.

Security Issues With Microsoft 7 Moving Forward

One of the biggest reasons to update to Windows 10 is to ensure your company’s security in the face of possible cyberattacks.

When Microsoft says they’ll no longer be providing Windows 7 support, one of the things they’ll no longer be doing is providing security updates. Normally, Microsoft tracks security issues closely. When a specific cyberattack trend or weakness in their system becomes obvious, they release an update to fix the problem or better fend off would-be attackers.

On January 14, 2020, this will stop.

Unfortunately, cyber criminals are gleefully anticipating this date. They will take full advantage of the security gaps left in Windows 7 operating systems if they can. Those who fail to leave Windows 7 and move to Windows 10 will, of course, be the targets.

Have Questions About the Switch to Windows 10?

To be sure, Windows 10 promises to provide many useful updates and upgrades for Microsoft users. At the same time, the transition from Windows 7 to Windows 10 will certainly bring inevitable challenges. You and your employees will be forced to change some of your habits, and certain features you’re used to may become obsolete or have new properties.

If you haven’t already, now is the time to update your business’s software to Windows 10. Doing so sooner rather than later will allow for the fewest number of complications.

If you have questions or concerns about making a smoother transition from Windows 7 to Windows 10, speak to your IT service provider as soon as possible. There are steps you can take to make this transition less of a trial for yourself and your employees.

4 Ways IT Outsourcing Helps Your Business

IT Consultants

Do You Know the 4 Ways IT Outsourcing Improves Business Success?

Many small and mid-sized companies underestimate the drawbacks of not having top-tier IT professionals in place. These 4 benefits highlight the need for change.  

IT Consultants

Are a business decision-maker wondering about when the best time to outsource your IT needs? It was yesterday, and you are already late to enjoy the benefits of working with a third-party tech outfit that specializes in IT managed services.

It’s not uncommon for small and mid-sized companies to operate under the assumption that modest IT needs do not warrant creating a budget line-item on their behalf. Some designate an in-house person with seemingly good computer skills to run virus scans and update applications. Other outfits hire a single technology person to handle the responsibility of overseeing their entire network. Both of these policies are inherently flawed for a variety of reasons. After reviewing the following 4 ways IT outsourcing helps your business, you may gain clarity as to why working with a third-party expert is in your best interest.

1: Removes Peripheral Distractions from Profitable Goal Achievement

As upstart organizations begin to grow into mid-level outfits, the visionaries that propelled their success forward are increasingly beset by issues that detract from primary goals. Budget management, contract negotiations, and supply chains are top-tier items that further a company’s profit-enhancing goals. Tackling these items tends to be a good use of time and energy. If industry leaders are also tasked with maintaining and repairing the tools of the trade, essential issues cannot enjoy the laser focus they deserve.

When an organization shuffles computer and network duties to an employee or even a designated in-house tech person, network problems become part of routine oversight. An experienced third-party managed services provider takes proactive measures to maintain and repair your devices and network without you lifting a finger. Your vision drives the organization. That’s why it’s crucial to all of the key stakeholders involved that IT distractions are a non-factor.

2: Improves Network Efficiency and Productivity

Imagine traveling the road of handing off-network duties to an untrained employee or a designated tech person. Now imagine they call in sick during a critical business productivity cycle. Imagine further, they take a two-week vacation. What happens when your network starts to suffer glitches or goes dark altogether? The answer is simple: You lose revenue.

The reality of owning or operating a business in the technology age is that networks never sleep, they don’t call in sick, and they don’t go on vacation. Maximum productivity and efficiency require organizations to have 24-7 managed IT services in place. When you negotiate an ongoing services agreement with an experienced IT contractor, they can conduct remote updates, scans, and effect problem solving anytime your network runs amok. But that will happen a lot less frequently because high-level maintenance is usually part of the outsourcing package. Experienced IT experts deliver the laser focus to systems that help make your organization successful.

3: Reduces Risk of Cyber Threats and Financial Losses

According to reports, more than 317 million pieces of malware were created in 2018 alone. To put that staggering number into perspective, nearly 100 infectious threats were developed daily. Now add that business risk to the fact that companies suffered financial losses above $600 billion in 2018 and that figure upticked by $100 billion from 2014.

Compounding the genuine risk of doing business with technology is that too many small and mid-sized organizations incorrectly assume that cybersecurity breaches are almost exclusively targeted at large corporations with vast assets. The common misconception may be attributed to heavy media coverage of the massive violations suffered by household-name corporations.

While billion-dollar cybertheft makes splashy headlines, the overwhelming majority of cybersecurity thieves targets small and mid-sized outfits. Hackers, who may be sitting in an internet café halfway around the world, search for subpar network defenses and attack. In plain terms, you are the low-hanging fruit ripe for the plucking.

Outsourcing IT security to a third-party provider improves your cyber defenses from among the weakest links to the strong. Having the latest anti-virus, anti-malware, and next-generation cybersecurity protections in place quietly takes you off hacker hit lists. If these nefarious computer thieves are anything, it’s lazy. They’ll move on from your network and attack someone less secure.

4: Keeps Technology on Cutting Edge

An effective business network enhances employee engagement and productivity. If that sounds like a pie-in-the-sky idea about working on computers, consider the alternative.

When emails are slow to download, or that tedious “buffering” icon spins around, employees tend to disengage from work-related tasks. One moment they are plugging along on your company desktop, the next they are checking text messages, and social media posts on their phone. When that happens, employee engagement and productivity is not diminished — it’s non-existent. It may be even more unsettling to know that experts say that it can take more than 20 minutes to get back on track after task disruption. Sadly, that unnecessary loss of productivity could have been avoided by outsourcing your IT needs to a professional.

Will Your Business Be Impacted by the End of Microsoft Exchange 2010?

End of support Microsoft Exchange 2010

End of support Microsoft Exchange 2010

Will Your Business Be Impacted by the End of Microsoft Exchange 2010?

Exchange 2010 has been a great program for businesses for many years, but its time is now winding down. Find out what this means for your business. 

All good things must come to an end. For Microsoft Exchange 2010, that end will happen at a date in the very near future: January 14, 2020. Migrating away from an integral piece of business software can take some time, so if you’re not already planning this shift for your business it’s time to get started! While Microsoft is encouraging people to shift away from the perpetual license option and go towards Office 365, you can also move to Microsoft Exchange 2016 if you don’t want to move to the cloud. At the end of a product’s lifecycle, the manufacturer determines that the vast majority of individuals and businesses have already moved on to a new platform, and they stop providing new features, security and bug fixes, time zone updates and support. In today’s world, your email server is your first line of defense against malware and ransomware — making the lack of security updates a key reason for taking the time to upgrade before time runs out on your support.

What Does the End of a Software Lifecycle Really Mean?

As with most software companies, there are several stages in the lifecycle of Microsoft Exchange and other Microsoft Office products. They are generally defined as mainstream support, extended support and service pack support. Mainstream support is generally guaranteed for a minimum of five years after product ships and is valid while the vast majority of people are still actively using the platform. Extended support generally lasts another five years, and includes a more limited support infrastructure. There are limitations on the work that the software teams are willing to do on products in this stage of life: non-security hotfixes are not released and there are no new functionalities added to the platform. While the platform is still considered secure and supported, this stage is an indication that it’s time to start your search for what comes next. In the final stage, you only receive critical security updates and little else in terms of support.

Why It’s Time to Move On . . . Quickly

Exchange 2010 doesn’t support an in-place upgrade, meaning you’ll need to find the time and IT staff hours to migrate completely — setting up new servers and mailboxes if you decide to go the route of another perpetual license option. Moving to Office 365 may be a good option for your business, but there is still a bit of setup required before you can make this move. With only a few months left before security updates are no longer provided, many organizations are scrambling to be sure they beat the deadline and maintain a platform that is fully protected and receives regular security patches. Email is a mission-critical application for your business, making it crucial to ensure that you’ve made a decision and have a game plan in place long before January 2020.

Upgrade Options Available

There are a few different ways to get out of the woods if you’re still running Exchange 2010. It may seem intuitive to simply upgrade to Exchange 2013, but that product has already completed Phase I and II of its lifecycle and is no longer receiving cumulative updates. Exchange Server 2016 is a better option if you prefer to stick with perpetual licensing models, but the product is already several years old. Updating to the most recent version of Exchange 2019, which was released in late 2018, seems like the best option — but it’s important to note that you must first upgrade to 2016 before making the jump to 2019 versions. Moving to Exchange Server 365 may provide a range of benefits for your organization such as better integration, improved security and continuous updates but it’s also important to note that there are additional decisions to be made around the other aspects of Office online.

Finding the right solution for your business does take time and analysis, but it’s vital that you take the first steps soon to reduce the risk to your organization. Critical patches for Microsoft products are released on a fairly regular basis, and your business can be opened to cyberattackers if you miss a single update — much less several security updates. Completing your migration will provide your technology team with peace of mind knowing that your most important channel of business communication is fully protected by an up-to-date Exchange server.

How to Protect Your Business from SHTML Phishing

Email Phishing

Email Phishing

Protecting Your Data from SHTML Phishing

Data security is vital to any business. Learn how SHTML phishing works and how to minimize the risk of your data falling into the hands of attackers.

Email phishing has been in the playbook of hackers since, well, email. What’s alarming is the scope in which criminals can conduct these attacks, the amount of data potentially at risk, and how vulnerable many businesses are to phishing attempts. Here’s what you need to know to spot the hook and protect your data from being reeled in.

How Does Email Phishing Work?

A phishing email typically contains an attachment in the form of a server-parsed HTML (SHTML) file. When opened, these shady files redirect the user to a malicious website often disguised as a legitimate product or service provider. The website then requests sensitive information such as the user’s address, date of birth, social security number, bank account number, etc. in exchange for providing said product or service.

Users who comply end up giving their information to a criminal who may then sell it to various illegal organizations. Victims may end up losing money and having their identity connected to criminal activity. The attackers may even offer to sell the information back to the owner for a hefty ransom. For businesses, the damages can be irreparable. Phishing is often the launchpad for large-scale cyber attacks, and businesses that fall victim can lose not only cash and assets, but the trust of current and would-be customers.

Who Does SHTML Phishing Target?

While many individuals fall victim to phishing, the main targets are businesses in the banking and finance sector. The sender may use a seemingly legitimate email address, often posing as a trusted, reputable organization. They may goad users to open attachments by claiming to be the IRS, a wealthy businessman offering a lucrative deal, or, ironically, a security provider offering to scan the user’s computer for vulnerabilities. While many phishing attempts are obvious, some can be convincing, and all it takes is a hasty click to give the phisher what they want.

Types of SHTML Phishing

Depending on the attacker, a phishing attempt can range from simple and generic to detailed and personalized to fit the target. For businesses that conduct large quantities of transactions, a phisher may send a simple email claiming to provide a receipt for their purchase. Others may send invoices. Sophisticated attackers may gather information about the business including its suppliers, partners, and even names of individual employees. They may then create fake accounts disguised as these trusted entities, fooling the target into giving away sensitive data. While most phishing attempts fail, a convincing premise combined with a busy, distracted user can equal success – and disaster.

Potential Signs of SHTML Phishing

Being proactive and training your employees to spot phishing is the best line of defense. Here are some potential red flags that may, but not always, indicate that an email is a phishing attack:

  • Poor spelling and grammar
  • Strange characters and punctuation
  • Email addresses comprised of a seemingly random combination of letters and numbers
  • Emails claiming to offer large sums of money
  • Emails claiming that you owe a large sum of money
  • Emails claiming that your data is at risk and offering protection
  • An overly lengthy or short email body
  • Attachments with file types you don’t recognize

How to Protect Your Business from SHTML Phishing

While there’s no way to guarantee that your business will be 100% safe from phishing attacks, you can take precautions to greatly minimize your risk of becoming a victim. Many email clients have rules that automatically filter out suspicious or spam emails. Savvy IT professionals can create additional rules to identify and block phishing emails.

The greatest defense is training every employee to recognize the red flags, especially the not-so-obvious ones. Make basic data security a part of the onboarding process, and hold presentations and seminars several times a year to keep employees aware and bring to light any new threats they should look for.

Data security is more relevant than ever, and businesses need to stay up to date on the latest cybersecurity threats. Is your business taking the necessary precautions to keep phishers away?

Everything You Need to Know About the Dark Web

The Dark Web

The Dark Web

What Is the Dark Web and How Can You Stay Off It?

Ever heard of the dark web? It’s definitely not a place you want your company’s information to be. Learn everything you need to know about the dark web here.  

Most people have heard about the dark web in one form or another. It’s a place where criminal activity happens — from the purchase of illegal drugs to the hiring of assassins.

Of course, there is a legal side to the dark web as well; though, most people don’t know about. In fact, the origin story of the dark web is entirely legitimate and is even linked to the government.

Still, as a business owner or CEO, your relationship with the dark web (should you unfortunately have one) will not likely be good. It’s a bad sign if any of your information is found there. That’s why it’s important to know about what exactly the dark web is: Where it came from, what’s on it, and what you should do to stay as far away from it as possible.

What Is the Dark Web?

The dark web is essentially one “section” of the Internet. Specifically, it’s a section that isn’t included in mainstream search engines like Google. So, when you search a normal search inquiry, such as, “Where’s the best hamburger joint in downtown Pittsburgh?” you don’t get results from the dark web.

Instead, this section includes all sorts of illicit goings-on. Mostly, it’s a marketplace for things you shouldn’t be buying because they’re illegal to sell and/or buy. For instance, you can buy lifelong access to Netflix for a small price (six bucks). You can hire someone to hack into someone else’s computer for you and download their data or track their keystrokes. You can purchase credit card credentials. You can obtain prepaid debit card numbers and security codes.

How Does One Access the Dark Web?

We’ll reiterate again that the dark web is not a place you want to find yourself (or your information). However, for the sake of knowledge, we’ll explain that in order to access the dark web, you must download what’s called the Tor browser.

Tor stands for The Onion Router. This is basically the software that makes the dark web operate in the dark.

Where Did the Dark Web Originate?

The dark web began in the late 1990s as a way for the United States Naval Research Laboratory (NRL) to better hide their online communications. At this time, The Onion Router or Tor was brand-new.

Soon after its initial creation in 2004, the dark web’s Tor software was released for public use. Since that time, it has ceased to be solely a government resource and has turned into the “back alley” of the Internet.

How Can the Dark Web Affect Business Owners?

The dark web is a potential danger to all businesses of all sizes and in all industries. In fact, it can be a potential danger to individuals as well. But let’s talk about your business and the dark web.

Basically, it has been found that 60% of the web listings on the dark web could harm a business. That’s because, these listings offer individuals searching the dark web ways to obtain things like the following:

  • Customer data
  • Tips for hacking computers
  • Tips for hacking networks
  • Malware
  • Financial data
  • Phishing advice
  • Operational data
  • Intellectual trade secrets
  • Tutorials for cyber crime
  • Remote access Trojans (RATs)
  • Espionage services
  • Credentials access

How Can You Keep Your Business Safe From the Dark Web?

The best way to keep your business safe from the dark web is to have the proper cybersecurity measures in place. This means hiring a cybersecurity team or a managed service provider (MSP) to handle your company’s cybersecurity. Even if you’re a small business, hiring an MSP to have on retainer is a good idea.

They will make sure that you have firewalls and other detectors of malware in place for adequate security. It’s also essential to back up your data and to make everyone who works for or with your company aware of how to avoid phishing attempts.

Lastly, your cybersecurity team should be monitoring the dark web to make sure that none of your information lands there. This goes for personal information for you and your employees, as well as overall company information. Taking these measures is the only surefire way to ensure that your company does not end up on the wrong end of the dark web.