Quickbooks: Need A Quick Refresher?

Need a quick refresher or a complete introduction to one of the most popular small business accounting packages?

Quickbooks is one of the top accounting solutions available to small businesses around the globe. However, many business professionals only use a small fraction of everything Quickbooks has to offer.

During this 30-minute on-demand online training session, you’ll discover many of the top features and tools found in Quickbooks, including:

  • Invoicing
  • Expense Tracking
  • Bill Payments
  • Customers and Vendors
  • And much more

This is designed to be an introductory training session for those new to Quickbooks and those who just need to know a bit more of what Quickbooks can offer. If you’re on the fence trying to find a small business accounting package, this session will help you make your decision.

Click Here and watch this training

Have questions? Reach out to me at any time.

Telus Rolling Out $1 Billion Fibre Optic Network Across Vancouver

Vancouver British Columbia is about to experience its largest technology boom in many years. Telus Corporation, a national telecommunications provider, has announced that they will soon be rolling out a one billion dollar fibre optic network. The network will include internet access, voice, video, live streaming, healthcare, and many other entertainment venues.

Telus Fibre in Vancouver

The TELUS PureFibre network

The company is well-known for its TELUS PureFibre network, an innovative internet technology that utilizes flexible strands of transparent glass thinner than a human hair. Using these new fibre optic strands will allow the company to transmit information as pulses of light, thereby carrying much larger amounts of data across the internet in just seconds. Telus is also known for its speed and reliability, along with amazingly fast upload and download speeds.

In an age where everyone spends much of their lives online, speed has become a major factor. From downloading videos to home entertainment, the future belongs to those who can provide crystal clear video calls, buffer-free streaming, and the ability to capture and share photos faster than ever before. Telus is on track to deliver that and more. In fact, Optik TV from Telus offers 4x the video resolution of ordinary HD.

Plans to roll out the one billion dollars Vancouver-wide fibre optic infrastructure were recently announced by the company’s CEO.

Telus CEO Darren Entwistle commented that “Once complete, our fibre build will have an unprecedented impact on our city, transforming the way we live, work, socialize and raise our families in the digital world.”

He was speaking to an audience that included well-known Canadian politicians. Vancouver Mayor Gregor Robertson, Technology Minister Amrik Virk, and Premier Christy Clark were in attendance, among others.

Details of the billion dollar roll-out

The details of the roll-out include a promise to deliver download speeds of one gigabit per second, though, in the initial release, download speeds will be around 150 megabits per second—still 30 Mbps more than their closest competitor.

In his announcement, CEO Darren Entwistle stated that the project was designed to “future proof Vancouver’s digital demands for decades to come.”

The project is slated to be phased out over the next five years. It will begin with Vancouver’s west side, an area that is home to many popular stores, restaurants, and other business establishments. Areas like this always demand better, faster internet services.

Many city leaders and respected business owners agree that this move will positively affect Vancouver’s economy for years to come. Other technology experts chimed in saying they believed the Telus fibre optic network would put Vancouver squarely on the map in terms of its advanced fibre infrastructure.

Having high-speed internet that addresses the future needs of citizens should make the Vancouver area much more attractive to tech companies of all sizes.

The spinning wheel of death

For years, both residents and business owners have complained about the “spinning wheel of death”, that wheel that all consumers get while trying to stream a movie on Netflix. With the new Telus fibre optic network, users can expect an end to this with faster download speeds and higher capacity streaming, even with high-definition movies.

In households where there is more than one device going simultaneously, the new fibre optic network should also put an end to slow internet speeds. Family members in several different rooms can watch movies, play games, and surf the internet, all at the same time without vying for bandwidth.

President of Telus’ broadband networks, Tony Geheran, explained that the new service would be rolled out, “neighbourhood by neighbourhood.” Telus has stated that their rates will not go up for top tier services, but that internet speeds across Vancouver will increase over the next 18 to 26 months.

Though there are other internet service providers in the Vancouver area, in the past these services have only provided area-specific or building-specific high-speed services. The new Telus fibre-optic installation will include the entire city covering businesses, residents, hospitals, factories, and others.

Telus has also announced that the company is addressing slow internet speeds in smaller city centres and rural areas. Last year, they announced a program to invest $60 million toward extending their fibre optic network to 90 percent of the residential areas of Kamloops.

Extending dependable fibre optic networks into the future

It is estimated that only about 10 percent of all North Americans currently have access to a reliable fibre optic network. Many professionals believe that this is completely unacceptable in a day and time when so much business and entertainment is conducted online.

Vancouver is rated as number 20 in terms of technology for larger North American cities.  Entwistle believes the new fibre optic infrastructure will greatly improve their standing among other cities their size.

“With our Telus fibre investment, I believe Vancouver will soon be in the top 10 and thereafter, in the top five, such is the potential and competitive advantage our investment exudes for our city,” Entwistle said.

Though consumers are excited about the new changes in internet speeds, business owners are also expecting great things. As technology has increased across the globe, the world moves only as fast as local internet speeds will allow. Add to this, the significant expansion of the Internet of Things. In the future, fibre optic networks should be able to handle innovative new medical equipment, connected appliances, enterprise server networks, business requirements, home networks, and many other technology needs.

Confused About All These Tech Terms: Information Technology Glossary

In today’s world, everyone uses information technology. This is simply the technology behind our computers and networks including software and hardware. For businesses, it includes servers, data centers, and other technology to support their IT infrastructure.

Information Technology Glossary

In spite of its prevalence, many people are not familiar with some of the terminologies and terms used by IT experts. Below, we offer up a few of the most common expressions and give you easy-to-understand definitions. These are by no means a thorough explanation of the terms but they do provide an overall idea of what the word means.

Glossary

Artificial Intelligence-The development of computer systems that can perform tasks that would normally require a human. They include speech recognition, language translation, visual perception, and decision making skills.

BDR – This abbreviation stands for “backup and disaster recovery”. This is a plan where all hardware and software is regularly saved in both onsite and offsite locations. This can prevent data from actually being lost. If a data breach occurs, an IT specialist can restore the whole system from backed-up copies. This helps a business to get back up and running very quickly even after hurricanes or other disasters.

Big data-This term refers to extremely large data sets used for the purposes of analysis. This complex data processing is often completed by larger companies in order to reveal trends and patterns that can help them with upcoming marketing campaigns.

Breach (cyber) defense-Any method of protecting your networking and computing resources from intruders and hackers. This can include protection for your IT infrastructure along with antivirus software and firewalls. All known threats are analyzed, then strategies are formulated to stop these attacks before they occur. Most breach defense mechanisms include a planned response to any type of cyber-attack. A good breach defense will include strong measures to safeguard company assets.

Business Continuity– The ability for a business to continue its operations even when there is a cyber breach or other disaster that would normally cripple a company.

Cyber or security breach– An internet security breach where cyber thieves hack into your computer systems and steal data or plant malware. These breaches can cripple your organization and damage your data including customer records. Cyber breaches usually cost a business over one million dollars for each event and they damage the company’s reputation, harming the brand.

Dark Web– This is the Back Alley of the Internet. It is where illegal transactions often take place. Drugs and other contraband are sold on the Dark Web. Entry into this area requires a special browser known as Tor (The Onion) and special software to protect the user from the many dangerous threats that loom on the Dark Web.

Deep Web– Any content that is not indexed by Google bots including educational sites, email programs, company intranet, etc.

Hybrid Cloud-A cloud computing environment where a mixture of public and private cloud services are created to lower operating costs and gain access to a wider range of computing resources.

IT Infrastructure-This term includes all networking, servers, computers, software, hardware, and other technology used to manage and support all information technology resources.

Machine learning-This is a subset of artificial intelligence (AI) where a computer system automatically learns as it processes data. The computer doesn’t need to be explicitly programmed to achieve desired results. This science develops computer programs that can access data and learn while they’re working so that they evolve into smarter machines over time.

Malware– A combination of the words “malicious” and “software”. This term has come to refer to any type of software that was built for the specific intent of disrupting a company’s computer network and damaging computer equipment. It can include spyware, viruses, Trojan horses, worms, adware, and many other types of malicious software.

MSP– An IT Managed Service Provider (MSP) is a company that provides a full range of services to help businesses manage all their computer and network resources.

Outsourcing-The process of hiring an outside company to manage all aspects of networking, IT, communications, computers, servers, and other information technology.

Private Cloud-A private cloud refers to a cloud computing environment where a private IT infrastructure is created for one specific organization. It is usually managed with internal resources.

RPO– Recovery Point Objective is the maximum amount of time that data should be lost due to a natural or manmade disaster.

RTO– Recovery Time Objective is the maximum amount of time a business can be without its data (due to a natural or manmade disaster) before the business is at risk.

Ransomware-A type of malicious software where a cyber thief blocks the user’s access to his or her own computers, network, and data. The thief demands a ransom in order to restore full access to all computer systems. Money is extorted from business owners usually in the form of a cryptocurrency like Bitcoin which is untraceable. Ransomware attacks have escalated due to their overwhelming success. Normally, a Trojan disguised as a legitimate file, is accidentally downloaded. These can come as email attachments or links. One of the most dangerous Ransomware programs is called “WannaCry worm” and it can travel between computers with no user interaction.

Resolution Time-The amount of time it takes to resolve an issue, most often a security, network, or IT problem.

Response Time-The amount of time it takes for a service provider to respond to a call for service from one of its clients. Most IT providers guarantee specific response times as a perk to selecting their service over others.

Scalability-A company’s ability and flexibility to scale up or down as business needs arise.

SLA- A service-level agreement (SLA) is a contract between a customer and a service provider. It outlines the duties and responsibilities of the service provider and the terms of the contract. It includes the signatures of those in management from both entities.

Software bug-An error, fault, or flaw in a computer program that produces an unintended effect. Bugs are usually the result of mistakes by programmers when developing the source code. The term “debugging” is often used to describe the process of fixing software bugs.

Virtualization-Virtual Machines (VM) are created that look and behave exactly like the real thing. This can include servers, networks, operating systems, or storage devices. This allows a company to have a much more sophisticated IT infrastructure at lower costs. It also enables a business to enjoy the benefits of scalability. With virtualization, you can easily scale up or down as needed, so you only pay for services and equipment that you need at that time.

VPN– Virtual private networks (VPN) are built over public infrastructures to provide a higher level of security to the data transmitted. Usually, encryption is used to protect apps and data from intruders as the data is processed across the internet. There are numerous types of VPN, including Advanced VPN, PureVPN, Hotspot Shield, and ExpressVPN.

Zero Day Threats– This is a threat exploiting vulnerabilities within computer security systems. The term is derived from the word “zeroth”, which is the time of the exploitation. It occurs either before or on the first day the developer becomes aware of it. Therefore, there is no security fix for the threat due to the fact that developers are completely unaware of its existence. A number of different vectors can be used in a zero day attack. These attacks are usually instigated by well-known hacker groups who take pride in being able to outsmart developers.

Thinking About Moving Everything to the Cloud?

Check Out These Pros and Cons First.

Many of today’s business owners have decided to move their IT infrastructure to the cloud. In a large company, the number of services and workloads can be staggering, making the transformation a hugely complex procedure. Even in smaller businesses, there are pitfalls to be aware of. If you know about these before you begin, then you can avoid some costly mistakes.

Thunder Clouds

Remember that all clouds do not have silver linings. Some are just big ole thunderclouds that are about to dump 10 inches of rain on your parade. If you understand the issues and complications that can crop up, then you can bring your umbrella and escape getting all wet. If not, you may be in for some rainy days ahead.

What are the benefits?

Migrating to the cloud can deliver some “big-company benefits” that small businesses need these days in order to compete in the global marketplace. However, as many business owners have learned, there can be security issues, unexpected costs, and other snafus. The most successful cloud migration approach involves careful planning. It’s often a great idea to engage with some experts in cloud technology to help you. These experts understand what’s required and they’re familiar with cloud best practices. They can help you optimize the migration process.

You also need clear heads who can keep you on the right road. Why are you moving to the cloud? Most business owners will answer that they’re hoping to reduce their infrastructure costs. That’s a good reason and the primary motivation behind most moves. The problem is that somewhere during the move, it’s easy to lose sight of these basic fundamentals. Cost reduction does occur for most companies but it’s not a guarantee.

If the process is carried out incorrectly and/or the wrong cloud management maturity roadmap is followed, you could wind up in a ditch instead of on cloud 9.

The hybrid infrastructure strategy

Digital transformation and hybrid architecture – these are terms that many business owners struggle with. Though you’re probably an exceptional CEO, manager, or small business owner, if your expertise is not in the realm of Information Technology, hire a pro. In the midst of moving to the cloud, you need to know that everything is being done according to best practices. The diverse environments of infrastructure and operations (I&O) present numerous challenges.

Before you move everything to the cloud, consider the following:

  • The full cost of this process including hidden expenses
  • On-premise vs. public cloud
  • The security of your data
  • Bandwidth availability
  • Ownership of the data
  • Availability of moving the data
  • Developing a multi-year strategy that includes ongoing ROI

The cloud roadmap

In order to seamlessly migrate your physical infrastructures to private, public, and multi-cloud environments, you must first decide which services and applications are best suited for the cloud. Not every application is a good fit for the cloud. A good operational model will help your select the right services and apps based on their unique requirements. In other words, you need a good solid roadmap that outlines what will be moved, when it will be moved, and whether you have the right security to protect all your data throughout the process.

This is especially important in industries where compliance is a factor, such as the healthcare industry. One HIPAA violation can be expensive but a good IT specialist will make sure that all data both in and out of the cloud is well-protected.

Assess the risks

Begin your cloud journey with an assessment of your current business network and IT technology. Include your current resources, along with the maturity of your processes and people. Consider these questions:

  • Which services and applications can best benefit from migrating to Azure, AWS, or other cloud platforms?
  • How will you manage third-party vendors to prevent data leaks?
  • Do you have an IT team or outsourced IT provider with the right experience for this job?
  • Should you migrate everything at once or do it in stages?
  • Have you considered whether your new cloud environment is viable for both the short- and long-term?
  • Can your new cloud infrastructure support growth?

Hybrid infrastructure offers unique benefits to business owners. But it’s not a solution that will fix every IT problem you have. Instead, it’s more of a strategy for ensuring that your business can compete in a global marketplace.

Cloud solutions and hybrid architecture aside, no one can predict the future. But it’s a good bet that cloud technology will evolve rapidly and your new cloud solution should be able to grow right along with it. That means flexibility. And, it should continuously assess your network security and compliance to relevant regulations. One single data breach these days can cost a million dollars.

What to do next

Before you take the next step, it can be highly beneficial to engage with cloud experts who have completed this journey for other companies. When you work with experienced professionals, they’ll guide you down the right path. As you move your applications and services over to the cloud environment, they will advise you every step of the way.

This can eliminate a lot of the worry and stress, plus it usually helps you to complete the process without wasting precious time, money, and resources. Know where you’re going before you begin your journey and the cloud transformation can be an exciting new adventure for your business.

How Social Media Platforms Have Increased the Burden of Compliance to HIPAA Regulations

With the increase in social media popularity, professionals in the healthcare industry are seeing new and alarming trends. Healthcare workers often post about their workday on sites like Facebook. They may even post photos of their friends at work. We’ve all seen photos of a group of friends at a hospital or clinic goofing around.

Social Media Healthcare

Though everyone enjoys posting about their daily life at work, for the healthcare industry, this has become a growing problem when it comes to HIPAA compliance. In fact, the issues have escalated to where it’s a virtual minefield of compliance violations that could blow up at any moment.

HIPAA violation fines can be huge, so why aren’t employees better trained in what is and what is not acceptable?

The company Facebook page

Another area of potential compliance issues is those company Twitter and Facebook pages. Most businesses including healthcare, post daily to their social media accounts. This can be a great way to connect with your customers/patients. Social media is a unique place to interact on a personal level with people. For the healthcare industry, there are a number of restrictions about what you can share.

Some of these regulations are common sense. If you just got out of surgery, then you probably don’t want anyone posting your photo on Facebook. We should all know how important patient security is. From health plans and patient medical records to hospitals and doctors, we can’t be too careful.

Data breaches in hospitals are increasing at an alarming rate. We certainly don’t want to make it any easier for cyber thieves to break in and steal our health information.

Protecting PHI

It is never acceptable to post any type of info that is considered Protected Health Information (PHI). This includes a patient’s name, address, date of birth, social security number, financial information, photos—if something you post can in any way identify one of your patients, then it’s a violation of HIPPA. If the patient or a family member see that posted on social media, they can file a complaint and your organization may have to pay hefty fines.

PHI includes all demographic information that might, in any way, identify one of your patients. According to the HIPAA Privacy/Security Rules, you can’t use this PHI in your marketing campaigns or on social media platforms. Every precaution must be taken to avoid revealing the identity of a patient.

What can you post on social media?

Now that we know what you can’t post on social media, what types of info are safe to post? Every business, including healthcare, has a right to use social media to improve their rankings and interact with people in general. It would not be fair to take that away from healthcare organizations. Having a social media presence has become a basic human right for every company. It’s a proven way to attract new business and promote your brand.

At the end of the day, the hospital down the street is just another business trying to survive in a complex global marketplace. Healthcare professionals often use social media platforms to expand their professional network. This has become a common practice. As our world moves more into interacting on the internet, we must all know the rules to avoid making costly mistakes.

So let’s take a look at some of the information you can post on social media—things that will not get you in trouble with HIPAA:

  • Upcoming events patients might find interesting
  • Profiles of staff members
  • Useful health tips
  • Exciting new research related to your field
  • Discounts and special offers on services
  • Awards and honors your organization has received

You can also advertise any of your services as long as you do not include any protected health information. Remember that PHI includes photos of patients, so be careful if you and your staff are taking pictures in the lobby. Make sure there are no patients lingering in the background before you snap that photo.

HIPAA Policies and Procedures

The responsibility for using guidance concerning HIPAA most often falls to the Department of Health and Human Services (HHS) Office for Civil Rights (OCR). Each year, this organization issues the standards and policies for compliance. They work to ensure that all healthcare organizations know and understand HIPAA regulations. In addition, they have special guidance on how health care professionals can safely use social media in their day-to-day activities.

These standards should be well-known to all the principles in your organization, but the employees must also be aware. Most organizations post the special policies regarding HIPAA standards in a breakroom. But it can also be a good idea to have monthly meetings where you discuss the regulations with employees.

Educating employees

Many hospitals and clinics have a fairly brisk employee turnover rate. Large hospitals are constantly hiring new people all the time. How will those new employees get up to speed about HIPAA guidelines? What if a new employee who does not know about these regulations, takes a photo with a friend standing in front of a patient bed and that photo winds up on his Facebook page?

Things like this are likely to occur in large facilities. The “human factor” is often the weakest link when it comes to overall internet security. Educating every new employee, however, is the responsibility of hospital administrators. You can’t simply post the HIPAA regulations on a bulletin board and expect everyone to know what to do. There must be ongoing training that’s mandatory. The HIPAA fines are just too high to assume everyone is abiding by the rules.

Take a proactive approach

Policies must be well documented and updated annually. Regardless of the size of your practice, regular training is a must. Each healthcare organization should implement high-level security protocols to prevent accidental or intentional data breaches. Last year alone, data breaches in hospitals cost approximately $6 billion. This number rises steadily each year despite all the publicity; social media issues add untold complexities to the mix.

It is essential to do everything possible to make sure your staff knows and understands HIPAA regulations, especially pertaining to social media. This can protect your medical practice from liability in the event of a violation. HIPAA social media guidelines are an important part of ensuring that PHI remains secure. Compliance is everyone’s responsibility!

3 Tips for Improving your Mobile Medical Data Security

Today’s advances in telemedicine are exciting. People can now track their health and fitness with a watch. Blood sugar can be monitored with small hand-held devices. The sensors on a mobile phone can monitor your blood pressure. There are smartphone apps to help people with almost every type of health condition. Though all these technological advancements are allowing people everywhere to take control of their health, there are hidden dangers lurking in the background.

Doctors Mobile Devices

Wearable technology is amazing and it can make people aware of areas where they need to make improvements to their health, but what about all the data these devices collect? Is it secure from hackers? The answer is a resounding no! Most people believe these products are secure, but they aren’t. In fact, they’re highly vulnerable to hackers and cybercriminals. Unfortunately, most apps and medical appliances have very basic internet security built in.

These are just a few of the reasons why guidelines like HIPAA were created. These regulations control the ways in which medical data should be handled. This includes the way healthcare workers gather and process healthcare information.

While mobile devices are very convenient for doctors, nurses, and technicians to use, they do present a significant risk. Along with that, health and fitness apps are helpful and convenient on many levels. Yet, they collect various types of sensitive data about people. If there’s no protection integrated for keeping your medical information safe from cyber threats, then you’re vulnerable. Unfortunately, developers are designing and manufacturing apps to help people manage their health without considering the “security factor.”

Laws like HIPAA do make a difference, but we live in a world where everyone must be diligent about handling data, especially medical information. No one wants their private healthcare info just drifting around the web.

Mobile medical security is an ongoing problem

Doctors, researchers, and their patients are only now realizing how exposed they are. This is one area that has consistently been poorly secured. Everyone loves their mobile phone. You can get so much done on one these days. So it’s only natural that doctors and nurses would use their smartphones for work. But so do medical technicians, x-ray techs, and even the administrative team at a hospital or doctor’s office. This accounts for millions of users working from a mobile device or tablet computer where they view, save, and exchange medical info with others.

Let’s say you have a very high-profile job and just found out that you have cancer. If your employer learns about this in the wrong way, this places your livelihood and reputation in jeopardy. Most people want this type of information to remain private. In fact, HIPAA guidelines ensure that we all have a right to privacy when it comes to our medical information.

It’s easy to see what a huge security issue mobile devices can be when it comes to the security of medical data. What if your doctor leaves his phone in a restaurant, store or public restroom? Maybe an honest person will pick it up and try to return it safely, but probably not. Thousands of people around the world now earn their living by stealing data from others and medical information will fetch a high price.

Instead of worrying about these escalating threats, it’s better to find out what you can do to protect your mobile medical data from intruders and thieves. Believe it or not, most of this information is rudimentary and we should all being doing these things anyway to protect ourselves.

Whether it’s family photos, text messages or important medical documents, most of us want our personal information to stay safe and private.

Below, we share 3 simple steps to safeguard mobile medical data.

Mobile device management

Many companies these days are using mobile device management (MDM) solutions. These are typically employed on an entire fleet of mobile devices. Whether you employ a dozen people or a hundred, you don’t have to worry anymore about lost and stolen phones. MDM can separate personal data from corporate data. It monitors the user’s habits. It will prevent users from visiting certain sites or downloading certain types of content. This is a good choice for many organizations. A “remote wipe” feature can automatically delete the data on a lost device. When dealing with medical records, this is a valuable feature. Though it can be expensive, it’s much cheaper than a damaged reputation and big lawsuit.

Encryption

Encryption is one of simplest methods of protecting data on any device. Whether your device is lost or stolen, if no one can tell what the information says, then it’s safe. File-level is a great way to protect specific files. Disk-level encryption protects everything on the device. It’s usually a more thorough solution and it’s cost-effective. Today’s popular operating systems like Windows 10 and Mac OS X have the ability to provide strong encryption functionalities.

Training

Healthcare workers need training as much as any other profession when it comes to medical data security. Once workers are trained on “best practices”, they’re far more likely to obey the rules and avoid risky moves. Best-practice data security procedures should be second-nature to healthcare workers. They should know what’s at stake and how to protect the data they have control over. For best results, workers should get regular data security classes at least a couple of times per year. Don’t let the “human factor” be the weakest link in your chain.

Conclusion

Though mobile devices offer so much flexibility and convenience, they may always be risky for certain professions and healthcare workers are at the top of the list. Protect your healthcare organization’s IT infrastructure with the best data security solutions available. This will help you avoid the embarrassment of a big data leak that damages your reputation and costs millions to remediate.

How Dermatologists Have Used Technology Most Effectively

Dermatology, like other areas of medicine, has experienced and continues to undergo enormous changes in both technologies and in medicine and procedures. Dermatologists and other experts involved in skin care, attribute much of this transformation to fundamental improvements in medicine. With today’s innovative advancements in skin care, people can now get relief from age-old problems like acne and scarring. There’s a revolution going on in the area of treating aging skin.

Dermatologists and technology

Many dermatologists are now using vitamins and minerals directly on the skin. Laser treatments have proven quite effective as well. Regardless of whether you’re dealing with stubborn pockets of fat or varicose veins, there’s a new treatment for it.

The advent of more advanced imaging capabilities, telecommunication systems, and methods of information transfer have significantly changed how dermatologists examine patients. They can now perform an examination, develop a diagnosis, and outline a treatment plan using software specifically developed for this field.

Technology is in a constant state of growth and the transformation it brings to every industry is enormous. After canvassing dermatologists and their colleagues in the skin care industry, we have put together a wealth of information on some of the most effective ways in which these experts have employed various forms of technology in their work. Read along.

Clinical Photography in the practice of dermatology

Dermatologists have used photography for decades as a conventional means for documenting skin conditions. Photography comes in handy as an adjunct to the treatment of various dermatologic conditions in both research and clinical applications.

This approach to capturing and documenting patient improvement has been furthered by the emergence of low-cost digital imaging systems that are considerably easier to use. There have been improvements in the imaging applications as well. Many skin care professionals have used these new approaches but others have concerns when it comes to using digital imaging technologies to document dermatological information. These concerns are:

  • Controlling the lighting to provide a clear record of the skin condition of patients.
  • Maintaining consistency over time to keep an accurate track of clinical endpoints for meaningful comparisons.

Ideally, you’ll want to control the image capturing for quality, making sure that the images can be reproduced and compared with ease. This is the key to the successful use of clinical photography in dermatology. It means controlling factors that typically influence image quality such as:

  • Lighting (the lighting has to be right)
  • Distance (image must be taken from a close distance to produce optimum image resolution)
  • Color reproduction (should be realistic)
  • Focus (sharp is preferred)
  • Distracting elements (on the background/avoid them as much as possible)
  • Points of reference (the inclusion of a chosen point of reference is helpful)

Note: Photos will be most suitable for purposes of comparison when taken under identical conditions and at the same angle, using the same center of focus each time.

With increased accessibility to improved digital imaging systems, practitioners have been able to capture good-quality photographs of affected areas for diagnosis. The fact that digital imaging equipment has become more universal among today’s consumers has contributed to improved functionality in the medical industry.

There are numerous ways in which dermatologists have used clinical photography in their work over the years. Here, we look at some of the best ways in which these technologies have been used to capture and document a patient’s skin information.

Using photo analysis software and 3D imaging tool within dermatology clinics

Various dermatology clinics have turned to 3D imaging tools to photo document cutaneous disorders largely due to the visible nature of the skin. This has been an increasingly more convenient and cheaper undertaking given the emerging developments in imaging technology.

Ongoing technological advances have constantly created more and more opportunities for photo taking and use in dermatology clinics. There is widespread availability of quality low-cost digital cameras for clinicians to use in capturing images for patient records. This has enabled dermatologists to easily rely on standard photography as a useful technology in their practice; both for medical and cosmetic applications.

Physicians have found photos to be extremely helpful in documenting their patients’ short-term or even long-term clinical history; largely because patients often forget how they looked prior to therapy. Photos, therefore, become handy as patient management or education tools.

Clinical trials: using software to analyze images

While photo documentation has been at the center of clinical trials for several dermatologic indications or diseases for many years, developments in technology have improved it even further, making it more essential in these clinical trials.

The most successful use of documented photographs for clinical and cosmetic complaints have involved using software to analyze images and provide objective and more accurate assessments of various patients’ therapeutic responses. These include the use of both two-dimensional (2D) and three-dimensional (3D) imaging systems developed for clinical trials. These methods have been far more dependable than any human reviewers.

Together with specially designed imaging software, these systems have been employed to offer accurate measurements of objective criteria including lesion sizes and lesion counts.

Further, with 3D imaging technology, dermatologists have been able to get better measures of essential dermatologic parameters such as wrinkle depth. Without this kind of technology, experts had to previously rely on less accurate assessment methods like comparing before and after images of the skin in focus. This kind of approximation left much room for error. However, with the advent of 3D imaging technology, dermatologists have been able to obtain more accurate measurements of essential factors including the height, width, and even changes in lesion volume which can provide a more accurate evaluation of the effect of therapy on different lesions.

How 3D imaging technology works

It is easier to comprehend the working of three-dimensional technology if looked at from the perspective of the working of the human eye. Our eyes perceive depth (3D) since each eye, located some inches apart, views the same object from an angle slightly different from the other. The brain then merges this data to create a 3-dimensional representation of what we are looking at.

The three-dimensional imaging system works in basically the same fashion. It utilizes a compact stereovision camera to capture two images that differ from each other by some degrees, for every photo taken. Like the human brain, the system then combines the two images (taken at different angles) and forms a single composite three-dimensional image of the object.

Once clinicians have these life-like reconstructions the system has created, they turn to 3D analysis software to show a variation from baseline. The software can also be simulated to help indicate or predict a response expected from treatment.

Storage and retrieval of 3D images

Documentation of 3D images has been successful to a large extent because of the software for image storage and management that makes up part of the 3D imaging technology.

Dermatologists often attend to multiple patients and this means they may have thousands of patient photos stored in different places (libraries, disks, computers) nearly at every point in time.

Retrieving a patient’s image from such a mammoth repository can be tedious if you don’t have a mechanism in place to simplify the process. Not to mention that there is usually no standard formatting designed for file naming and storage in the dermatology practice. The common habit has been to tag a file, along with the name of the patient and presentation date.

Thanks to advanced image storage and retrieval systems that centralize and standardize image storage, clinicians have been able to link more patient images with their (patients’) records.

Such state-of-the-art software offers a more standardized and effective means of recording and searching for a patient’s image(s) when required. Further, it has been easier for practitioners to conduct side-by-side comparisons on-screen with this kind of technology.

New technologies that have been incorporated into clinical photography

Imaging systems and software used in clinical trials have seen major changes for the better. Some of the new capabilities that have since been incorporated into these technologies include the use of precisely angled light pointers on both sides of the image processing lens, enabling the user to pinpoint the specific object to be snapped (such as anatomic site or lesion).

This is a significant addition since it enables some of the most essential requirements for accurate imaging to be achieved. For instance, the technology makes it easier to get the exact image distance and camera settings that are needed to achieve consistency in images over the entire period of treatment, even when multiple users are involved in taking the photographs over that extended period of time.

Laser technologies for skin imaging and treatment 

Other than traditional clinical photography and regular 3D imaging technology, laser technology has made even greater contributions in helping dermatologists achieve efficiency in both cosmetic and clinical therapies.

There have been state-of-the-art options that enable these clinicians to view far more details that cannot be seen any other way. Further, the use of laser appliances has enabled dermatologists to produce incredible, microscopic skin images and analyze data in a more in-depth manner.

Laser technology for skin diagnosis

To analyze the patient’s skin, clinicians have always had to take captured images to the lab for special analysis. Over the recent years, this has been rendered unnecessary in most cases. With the recent improvements of laser technology and its incorporation in the field of dermatology, it has become less common for dermatologists to have to peer at glass slides on a microscope.

A good number of clinicians have used dermatoscopy, a technique that involves using a cutting-edge, hand-held microscope to examine the skin. The device is built for studying the complex surface of the skin and captured images or recorded videos as needed. This process requires absolutely no glass slides under the lens of the microscope.

Dermatoscopy also allows dermatologists to look beneath the skin by use of a special optical imaging technique involving the use of a confocal laser scanning microscope. This technique reveals at a cellular level, the very root of a broad range of skin conditions.

Thanks to the confocal laser scanning microscopy, patients with various skin conditions have enjoyed noninvasive procedures enabling them better results with faster recovery times. The technology is also available with other equipment used for mole mapping or full body imaging.

These developments have been responsible for accurate and real-time imaging that help prevent disease through early detection. There have also been significant improvements in understanding the nature of skin itself.

Noninvasive treatment options 

The application of laser technology does not just end with diagnosis; rather, it further helps in the subsequent stages that involve providing solutions to the patient.

Noninvasive treatment is one of the areas in which laser applications come in. This form of treatment does not involve cutting the skin. It has transformed medicine in significant ways, particularly in the field of dermatology.

Advancements in laser technology have made them far more accurate with precise targeting that leaves healthy skin completely untouched. For instance, fractional lasers have been used to deliver numerous tiny laser beams in a grid pattern – treating only the affected skin cells and leaving alone the surrounding cells as well as the cells in between.

These laser options have shown significant efficacy in treating skin conditions with negligible damage to the skin. They are a much less damaging alternative compared to the traditional use of the scalpel. The laser is also more desirable especially for treating delicate areas of the skin.

With the noninvasive nature of laser treatments, patients of dermatologic procedures have registered some of the shortest recovery times in the history of medicine. The outcomes have been great for medical and for cosmetic needs alike.

In many cases, dermatologists have applied the use of the same lasers used in treating lesions or skin cancers to cosmetic applications such as treatment of skin aging, sun damage or even removing undesirable pigmentation, such as from acne or scars.

At-home laser hair-removal techniques

Laser use is not just limited to the confines of dermatology clinics. Over the years, innovators have worked hand-in-hand with leading dermatologists to create some very effective at-home laser appliances for hair removal.

Some people, mostly females, tend to prefer smoother and clearer legs, considering hair to be unwelcome on the skin surface. For such people, there have been impressive results from the use of appliances like Tria Beauty’s Laser Hair Removal System and SensEpil from Silk’n.

With laser technology, what we see is a unified approach to skin treatment for both clinical and cosmetic needs. A lot of dermatology clinics have invested in proven technologies and equipment that work so that patients have enjoyed therapy without the need for surgery.

Keeping up with the demands associated with growing medical literature

Like other areas of medicine, dermatology is constantly evolving. This means that there is increasingly more medical literature for the dermatologist to utilize in order to deliver improved healthcare services.

To keep up, dermatologists have resorted to the use of information technology tools to record, organize, manage and/or recall every ounce of essential information. They are turning to electronic health record systems and the cloud for easier access to needed data in its electronic format. Personal computers, mobile phones, tablets, and other related information have become indispensable resources.

In so doing, they have automated a huge bulk of the information management work and freed up large amounts of time to use in developing better treatment methods for their patients.

There has been positive feedback from both patients of cosmetic dermatologic procedures and their physicians. This points to the positive impact that the use of information communication technologies has had on this industry.

In other words, these technologies, with their multimedia capabilities including drawing tools and videos, have been responsible for improved clinical efficacy. Patient satisfaction has increased, along with overall patient experience.

Effective sharing of information via Internet-based dermatology resources

Information communication technologies have not been limited just to dermatology clinics and consultation rooms. Dermatologists and other clinicians have turned to web-based apps and systems to transfer or share information in a social and collaborative manner – effectively transforming the whole arena of access to data and physician-patient communications in general.

Dermatologists have moved a step further to create information resources such as blogs and vlogs, as well as eBooks and other publications, making them electronically available for patients and colleagues to access. These resources are being used for educational purposes by many experts.

Patients have often already checked out all the treatment options online, so they have a better idea of what to expect from therapy – effectively reducing consultation time and improving both patient experience and treatment outcomes.

Because of this growing use of internet-based dermatology resources, physicians can now easily access learning and reference materials online. Lots of educational support resources are also available for patients online, which have helped improve dermatology and continue to facilitate the growth of the practice.

Last words

The last few decades have seen tremendous technological advances and innovations in dermatology and dermatologic procedures or surgery. These have slowly but progressively changed how dermatologists interact with patients and fellow physicians, as well as the way they practice medicine overall.

With new tools and approaches to skin care and related therapies, dermatologists have had some of the finest tools and equipment at their disposal. These professionals have made great use of these technologies to bring improved care to the patient. Based on this record, we can expect to see nothing but a stream of constantly-improved healthcare from dermatologists going forward.

What Are Code Signing SSL Certificates and Why Use Them?

The concept of Code Signing SSL Certificates includes protecting users against phony software and assuring that the software is not infected with a virus. Most reputable companies require this certificate before accepting a product and using it. In today’s world, it’s the safest method of guaranteeing that software has not been altered or compromised.

Code Signing

Types of Code Signing SSL Certificates

There are several types of Code Signing SSL Certificates. The Business Validation SSL certificate requires that the software manufacturer or developer provide verification documents to the Certificate Authority. Once these documents are submitted, it can take three days for approval. This approval guarantees the authenticity of the digital program.

Code Signing SSL Certificates for Individuals are used less, though still important. If an individual programmer creates an app or software product and wants to include a Code Signing SSL Certificate, then the programmer must provide documents that prove his/her identity.  The Certificate Authorities check to make sure this person is who he says and that he is the author of the digital work.

What is a Code Signing SSL Certificate?

This certificate is a way for the programmer to digitally sign his or her work. An authentic Code Signing SSL Certificate includes a company or individual’s name, their signature, and often a timestamp, though this is not required. With this certificate, end users can feel confident that the program will work as promised.  SSL Certificates are used on software programs, applications, script, code, and drivers.

Improving Internet Security

Security on the World Wide Web has become an important commodity. There are phishing attacks launched daily. Along with that, ransomware has become quite prevalent. Attackers lock your computer files then demand a ransom be paid, usually in Bitcoin. Add to that so many computer viruses and worms hid within suspicious links that it’s difficult to keep up today.

In spite of the great amount of publicity about these attacks, many are successful due to a poorly educated public. Most users admit they sometimes click on links or visit sites they probably shouldn’t. It’s human to think that bad things only happen to other people.

Large reputable companies like Microsoft simply can’t take chances with their security or risk exposing end users to harm. The cost in both time and money would be too great; not to mention the damage to their reputation. That makes the Code Signing SSL Certificate very critical to businesses with a strong reputation to protect.

With this certificate, we can be assured of two important elements:

  • Content Source Authentication — ensures the developer’s code legitimacy
  • Content Integrity — verifies that the code is authentic and has not been tampered with

How to view the SSL Certificate

To authenticate a software program, click on the certificate that has been issued. You should be able to view the publisher’s name. There may be other information such as the timestamp. If it isn’t there, then the software originates from an “Unknown Publisher”. It may or may not be authentic. It could contain spyware, ransomware, malware, or other viruses. In some cases, thieves download authentic-looking programs onto your computer with a dangerous script running in the background. These lines of code can allow the Software Pirate to steal passwords and/or personal information.

How do Code Signing SSL Certificates work?

Just like other SSL Certificates, the Code Signing Certificate is created based on the public-private key pair. Though a key pair is related mathematically, the private key can only be decrypted by its original owner. Public keys are made available to anyone with access to the public repository. If you have a message that you only want one person to be able to read, this can be done using a private key. It always remains confidential and private to its respective owner.

This history of Cryptography

The concept of cryptography began as early as 1874 when William Stanley Jevons wrote a book called The Principles of Science. In it, he described various ways of creating a message that could only be read by the intended party. His theory was to produce a long random number that could only be known by one other person. For years, various mathematicians worked on the idea until 1970 when a British cryptographer working for the UK government came up with what he called, “non-secret encryption”.

Cryptographers and scientists saw the important applications for military use. Being able to send messages that the enemy could not read became a vital function of national security for all governments. Though this type of cryptography is still used today, it’s more common usage now is to protect software programs from alteration.

Why are SSL Certificates necessary?

When an application or program does not have a Code Signing SSL Certificate, any programmer can go into it and change lines of code however they want. This leaves everyone vulnerable. Maybe the programmer improved the software but maybe he added a Trojan worm.  Individuals and especially companies have a lot at risk and simply cannot afford to download malware or ransomware that would lock up all their files.

Reputable software manufacturers want to ensure that their products are free from tampering and the Code Signing SSL Certificate makes alteration impossible. It’s the perfect way to let users know that the software or app is authentic.

The process of creating a Code Signing SSL Certificate

There are multiple steps required in the process of creating the Code Signing SSL Certificate. The process begins with the actual code signing itself. This confirms the identity of the person or company that created the software. The steps are briefly outlined below:

  1. The software developer requests a Code Signing SSL Certificate.
  2. The identity of the developer is certified.
  3. A special Code Signing program is used to attach the SSL certificate to the software as a digital signature.
  4. The developer can now send the program out to publishers.
  5. Publishers double check to make sure the digital signature is authentic.
  6. A time stamp is often entered so that the certificate doesn’t expire.

Conclusion

Once you have a Code Signing SSL Certificate, you can assure users that it’s safe to use and contains no viruses or malware. Big publishers often require these certificates so they can use this as a selling point when reselling the software or app to end users. Many people will not buy a piece of software if it does not have this certificate.

Apple’s New iOS12 Will Include Screen Time, A Tool to Monitor Your Kids Time Spent Online

Coming in the fall of 2018, Apple has announced the release of iOS 12 for iPhones and iPads. The new operating system has been designed to greatly improve the user experience. It will be faster and more responsive than the older versions. It includes a number of helpful apps that will make life easier and more fun.

teenagers and smartphones

Apple has invested a great deal of time and effort in learning what users want most in their smartphones. They are touting iOS 12 as the most significant improvement to come along in some time. Keyboard typing will be much faster and more responsive. The camera will launch much quicker so you can get those great shots of your kids or pets playing.

The new operating system will work on older iPhones as well. Apple has said that the operating system will improve performance on devices going back to the iPhone 5S and iPad Air.

The Screen Time Tool

One of the most exciting improvements for parents will be a tool called “Screen Time.” This tool is integrated into the operating system so there’s no additional app to download. It provides a much-need method of monitoring how much time your kids spend on their phone and tablet computer. For years, parents have been complaining that there’s no way to tell how much time their kids spend on the phone. Now there is.

For years, Google has had a Family Link app on its Android phones with similar capabilities. However, Apple has taken the idea to a new level. Screen Time has a program to record the time that users spend on various apps. Though there are various third-party apps on the market that do monitor this, for many users, these have simply not been as user-friendly as promised. With the Screen Time program, there’s no third-party app to download.

If you want to know how much time your son or daughter has spent on Facebook, it’s easy to find out. Now that the information is readily available, parents can regularly check to see if their child is spending too much time playing games or on favorite social media sites. Those who have tracked this before always say consistently that they’re surprised at how much time they (or a family member) spend on certain websites or involved in some online activities.

The time does seem to fly by when you’re playing your favorite game or joking around with friends on Facebook. Though these activities are entertaining, often kids are neglecting more important things like homework, cleaning their room, or just getting out of the house for some fresh air.

Parents (or kids) can generate activity reports by logging into their “Family Sharing” account located in iCloud. The app also enables parents to set time limits for usage. Though this is meant to help parents control how much time their kids spend playing around, it’s an important tool for learning behavior patterns and developing behavior modification programs.

A tool in Screen Time called “App Limits” will notify you when your time is almost up. The warning is a good way for kids (and parents) to transition off of their device and get more involved in “real world” activities. Experts believe that the app is a more productive substitute for a parent yelling at their child to get off the phone.

iOS 12 includes many helpful apps for kids such as “Sleep is Supreme”, an app that allows parents to set up bedtime parameters on their kids’ tablets and phones. Parents can also limit the child’s access to apps like Snapchat and Instagram during school hours. If you have learning apps on your phone like Quizlet, you can continue to allow them to run these at any time.

Sleep deprivation

No one’s getting enough sleep these days. According to a new report by the American Academy of Sleep Medicine,[1] approximately half of all 15-year to 18-year olds get less than seven hours of sleep each night. Doctors recommend at least nine hours of sleep for this age group. Sleep deprivation can make you cranky and irritable. It keeps the brain in a state of being foggy and unable to process information as fast. It also affects the central nervous system and the immune system among others. Specialists have noted suicidal tendencies in teens with higher sleep deprivation.[2]

Control notifications

If you’re bothered by notifications, you can set up parameters that control how often and when you receive notifications. The new tool is called “Downtime” and it will no doubt be a big hit with everyone. Getting notifications at all hours can be annoying, distracting, and it can prevent you from finishing a project. Now you can set up “Downtime” to deliver notifications when it’s most convenient for you.

With Apple’s new iOS12, adults are finally able to take charge of the time their kids can spend on certain activities. This should go a long way towards improving quality time with your family. It may also help kids to improve their school grades and make everyone more aware of the time we spend playing games or interacting on our favorite social media platform.

[1] http://sleepeducation.org/

[2] https://www.healthline.com/health/sleep-deprivation/effects-on-body#2

THE 7 C’S OF COMMUNICATION

From the word go, the term communication indicates that there is more than one party involved in the conversation. For there to be effective communication, both parties must understand what the other is saying. Communication in business is somewhat different from casual communication, say among friends. In business, the stakes are higher. Much more is involved and there is much more to lose, therefore, it is important that the communication is as effective as possible.

Effective Communications

There are certain rules that need to be followed for communication to be effective. These have been summarized as the 7C’s and are believed to guide communication especially in business. The 7C’s of communication is meant to inform people who do not know much about the rules of communication. Below, we discuss the 7C’s of good business communications.

  • Conciseness

First of all, communication needs to be concise. Conciseness simply means that you get to the point. Communication in business that does not convey to the other party exactly what the person is saying can be frustrating. It not only wastes time but can also lead to mistakes when the information conveyed is not understood. For this purpose, it is important that the message is conveyed in a concise manner. Of course, don’t be abrupt or rude, but be sure that you make your point. In today’s fast-moving world, business people appreciate it when you say what you mean and don’t leave listeners wondering.

  • Completeness

The message communicated needs to be complete. Do not assume that the person you are talking to will fill in the blanks or read between the lines. Ensure that before the conversation comes to an end, the person you are talking to has understood you completely. It is common knowledge that different people react in various ways to information that is presented to them. In addition, each person’s level and speed of understanding varies. Leaving people to complete information for themselves opens up the material being conveyed to misinterpretation. Depending on the level of communication, mistakes that arise as a result of incomplete information being passed can end up being quite costly to the business.

  • Clarity

Always remember that clarity is key. Imagine a situation in which you need an employee to make certain purchases for your business. You give the employee the instructions, focusing mainly on the exact items to be purchased, the quantities needed, and the budget. The employee when making the purchases, however, ends up purchasing the wrong items or the wrong quantity. Can you imagine the impact that this would have on your business? This is just one of the reasons why there needs to be clarity on the information being passed. Say exactly what you mean, exactly how you mean it.

  • Consideration

Keep in mind, whenever you are communicating with someone else that the other party is a human being with needs, feelings, life experiences, and certain biases. Knowing your audience is important if you are going to communicate effectively. Whether you know your audience or not, however, strive to be thoughtful in all your communications. Consider the other person’s feelings, their beliefs, their culture, and their biases. This can ensure that the message you are conveying is not received in a negative light. If possible, ensure that the message resonates well with your client.

  • Correctness

Correctness means that the message you are delivering must be accurate. Do not rely on fake news sources, for example, to inform the information passed. Instead, verify the facts before communicating with others. This will maintain your credibility with the other party and increase their trust in you. Secondly, the correctness of information reduces the chance of misleading information being passed on to others. This, in turn, protects you from liability for misrepresentation. Even large news organizations report incorrect information nowadays. Though this can temporarily improve their ratings, it also tarnishes their reputation. People will always return to the most reliable news source at the end of the day.

  • Confidence

First impressions are everything. They matter a lot. First impressions dictate how your audience will receive the piece of information that you are attempting to pass on to them. A good communicator is confident. This inspires confidence in listeners. A poised speaker is more likely to be received in a positive light. Their message will be regarded as important.

  • Conversational

Communication that is conversational is important for both parties. Such communication ensures that no one is left out and that, at the end of the day, the ideas of both parties are taken into consideration. Conversational communication prompts both parties to listen well and respond appropriately. It can prevent misunderstandings.

Final thoughts

Good communication is an important part of the business. Business owners who communicate well are often more successful than those who don’t. They’re more respected in the community and more likely to build healthy, long-standing relationships. The art of being a good communicator is something that comes naturally to a few people but it can be taught. And, it’s well worth the time and effort to learn this trait. Especially, if you’re planning on being in business for a long time.